The Palms Hotel and Villas, Kissimmee, Front Desk

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Rank

10th

Out of 195

The Palms Hotel and Villas	Average Daily Rate: NA Check Rates

Hotel Class:

3100 Parkway Boulevard

Kissimmee, 34747 View map

2-Star Hotel Rank: 5 of 53
Average review rating: 3.91

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (66) , MyTravelGuide (10) , TripAdvisor (101)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 20 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (2) helpful (3) hotel (2) maintenance (2) management (3) nice (2) rude (3) service (2) staff (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Once inside the complex, it took us an additional 5-10 minutes to find the front desk because the building marked registration was not and we had to continue driving to every building in the dark until we found the correct registration building.

"The toilet did not work " Read full review on Expedia 7/27/2010 Vote

2. The front desk personnel was friendly.

"Great Stay for the Money " Read full review on TripAdvisor 6/9/2010 Vote

3. The people at the front desk were very nice.

"Our trip to florida " Read full review on TripAdvisor 9/21/2009 Vote

4. Each time we called the front desk we were told that there was new management.

"hope the New management may improve the facilities " Read full review on Expedia 8/19/2009 Vote

5. Front desk was accurate and helpful.

"My Stay at The Palms Hotel and Villas " Read full review on Expedia 8/1/2009 Vote

6. I've got a few complaints, but let me say first of all that the rooms were clean, the grounds well-kept, everything worked, front desk attendants were friendly, and the breakfast was better than expected.

"Great Stay ... With Some Minor Gripes " Read full review on TripAdvisor 6/3/2009 Vote

7. POSITIVE SERVICE: The service at the front desk was good and accommodating.

"Nicely secluded, needs updating, but would stay again. " Read full review on TripAdvisor 3/7/2009 Vote

8. I'd say that the housekeeping & maintenance staff were more polite than the front desk who were quite cool.

"Just OK " Read full review on TripAdvisor 6/14/2008 Vote

9. The Welcome Center was nice and the person at the front desk was helpful.

"Stay Away " Read full review on TripAdvisor 2/19/2008 Vote

10. Upon arrival the front desk staff were most pleasant and very helpful.

"A great hotel at a Grate rate ! " Read full review on TripAdvisor 7/27/2007 Vote