Maui Beach Hotel, Kahului, Front Desk

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Rank

2nd

Out of 8

Maui Beach Hotel	Average Price: $140 Check Rates

Hotel Class:

170 Kaahumanu Avenue

Kahului, 96732 View map

2-Star Hotel Rank: 2 of 3
Average review rating: 3.14

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (39) , TripAdvisor (107) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (3) balcony (3) bar (7) bathroom (18) beach (71) bed (37) breakfast (33) cable (4) charge (3) check in (14) check out (4) check-out (6) closet (2) complimentary (3) deal (7) decor (2) dinner (12) fee (2) fitness center (2) food (16) front desk (21) highway (6) hotel (218) housekeeping (8) landscape (2) laundry (2) lobby (18) location (46) money (8) ocean (16) parking (20) pillow (4) pool (29) price (20) rate (13) recommend (24) restaurant (23) room (191) service (32) sheets (4) shower (31) shuttle (26) staff (47) street (12) towel (10) value (6) view (21) walk (16) walk in (2) wireless (6)

Front desk

Appears in 21 comments.

50% wrote positive comments about front desk

The following words were used in comments with Front desk:
helpful (4) hotel (2) liked (2) maintenance (4) rude (3) service (2) staff (5) toilets (2) useful (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The good things: I think that the front desk staff was friendly and helpful.

"For the price, it's not bad. " Read full review on TripAdvisor 3/11/2012 Vote

2. service at the front desk could have been better.

"convenient to airport " Read full review on TripAdvisor 3/12/2011 Vote

3. the front desk is helpful.

"reasonable for maui " Read full review on TripAdvisor 6/2/2010 Vote

4. The front desk staff always seems busy doing something else and never shows that they really want to help you or care for that matter.

"If you have options, stay somewhere else... " Read full review on TripAdvisor 5/8/2007 Vote

5. Upon arrival we were greeted by a very busy receptionist who was handling multiple duties at the front desk while checking us in.

"Poor Choice Although It Served Our Purpose " Read full review on TripAdvisor 5/11/2012 Vote

6. After finally just running outside because I couldn't reach maintenance, I stopped by the front desk to charge a water to my room and the same front desk person said she was busy and to come back later.

"Terrible. " Read full review on TripAdvisor 3/18/2012 Vote

7. The key card did not work for the fitness center room so the same front desk person told me to go to the restaurant and call maintenance to get the lock fixed.

"Terrible. " Read full review on TripAdvisor 3/18/2012 Vote

8. The hotel lobby has a very austere look to it, like it hasn't been renovated since they built the place, whenever that was (the 50's?)Check-in is at 4, and it would appear that unless you're part of a tour group or the front desk staff take a shining to you, you will wait until 4 to get a room.

"Note to housekeeping - you could do better! " Read full review on TripAdvisor 2/11/2012 Vote

9. That being said, I did note the following:The front desk staff isn't the friendliest group in the world.

"Note to housekeeping - you could do better! " Read full review on TripAdvisor 2/11/2012 Vote

10. I asked the front desk lady a question and I received lame answers.

"bad customer service oriented stuff " Read full review on TripAdvisor 12/13/2011 Vote