Ramada Plaza Hotel LAX - El Segundo, Hawthorne, Front Desk

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OpinionWell
Rank

2nd

Out of 7

Ramada Plaza Hotel LAX - El Segundo	Average Daily Rate: NA Check Rates

Hotel Class:

5250 West El Segundo Boulevard

Hawthorne, 90250 View map

2-Star Hotel Rank: 1 of 5
Average review rating: 2.79

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (36) , Travelocity (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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$ (1) airport (15) alarm (1) amenity (2) area (1) arrival (4) average (1) bad (2) bags (2) bar (1) bathroom (5) beach (1) beautiful (1) bed (4) better (3) big (1) bill (1) breakfast (2) check in (2) check out (1) complimentary (1) cost (1) deal (1) dinner (3) exercise room (1) fitness center (1) freeway (1) front desk (6) gym (1) hot tub (1) hotel (26) housekeeping (2) laundry (2) laundry room (1) lobby (1) location (1) manager (1) money (1) parking (2) pool (3) price (4) recommend (2) restaurant (4) room (16) service (11) shuttle (12) spa (1) staff (9) towel (1) tub (1)

Front desk

Appears in 6 comments.

50% wrote positive comments about front desk

The following words were used in comments with Front desk:
rude (2) service (4) shuttle (3) staff (2) wall (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk and Housekeeping services were surprisingly great.

"Not really that bad " Read full review on Expedia 7/28/2009 Vote

2. 2) They advertised a heated pool but it was not at all heated 3) The jacuzzi was out-of-service with no estimatation of when it would be fixed 4) The front desk people were like zombies with no emotion or interest in my problems 5) The Exercise Room was more of a workout machine graveyard.

"Do NOT Stay At This Hotel " Read full review on Expedia 4/8/2009 Vote

3. When I was checking in and asked the front desk person where could I find the work out room, he said I will find a map in my room.

"Will never go back " Read full review on Expedia 2/26/2008 Vote

4. The night front desk clerk is so delightful I can't remember his name but he made the stay more enjoyable because of his prompt service.

"It’s okay! " Read full review on Expedia 7/22/2009 Vote

5. waited for one and a half hours for the shuttle to pick me up from the airport, front desk staff rude, fictures are rusted, walls dirty, BLACK MOLD and rust throughout bathroom, light fixture on wall was rusted (have pictures to prove it).

"Not a place to stay " Read full review on Travelocity 2/1/2008 Vote

6. \n\nHad been told that a shuttle would be available for a 6AM run to the airport on check out to be told the evening before that "the shuttle is not available until after 7:30 and I don't care who told you it would be" This front desk staff has been rude and totally without customer service training.

"Not a place to stay " Read full review on Travelocity 2/1/2008 Vote