Viceroy - Santa Monica, Santa Monica, Service

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Rank

9th

Out of 31

Viceroy - Santa Monica	Average Daily Rate: NA Check Rates

Hotel Class:

1819 Ocean Avenue

Santa Monica, 90401 View map

4-Star Hotel Rank: 6 of 12
Average review rating: 4.48

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (28)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amazing (5) area (9) art (1) atmosphere (2) attention (1) attractive (1) baby (1) bad (2) balcony (1) bar (12) bathroom (2) beach (5) beautiful (3) beautifully (1) bed (4) best (3) better (1) breakfast (1) brunch (1) charge (5) check in (2) complimentary (1) cost (1) decor (2) downtown (2) fee (1) food (6) front desk (1) hotel (21) lobby (1) location (6) mini bar (1) money (2) ocean (2) parking (4) pillow (1) pool (12) recommend (1) restaurant (4) room (17) service (15) sheets (1) shower (1) spa (1) staff (11) street (1) to park (3) valet (1) valet parking (3) walk (1)

Service

Appears in 15 comments.

85% wrote positive comments about service

The following words were used in comments with Service:
excellent (3) friendly (2) great (5) hotel (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel service was excellent-the flat screen TV in our room wasn't working right so we called front desk and they had someone come to fix it right away.

"I would go back " Read full review on Expedia 11/13/2009 Vote

2. Service was excellent.

"Very satisfy experience " Read full review on Expedia 9/9/2009 Vote

3. Poolside service and atmosphere is great.

"I knew it was a good hotel - my stay was better than I expected. " Read full review on Expedia 8/14/2009 Vote

4. Great service and close to the Pier, beach, shopping, restaurants, etc. I will definitely be back.

"Very stylish hotel " Read full review on Expedia 6/11/2009 Vote

5. This hotel oozes style, with crisp yet friendly service from the staff, superb cuisine and a very hip indoor/outdoor bar area that feels like a sophisticated club in the evening and an exotic resort during the daytime.

"The Viceroy ... groovy baby! " Read full review on Expedia 6/9/2009 Vote

6. very elegant , great location , impecable service, would absolutely recomend and go back.

"loved it ! the location , the elegance, the service, would go back in a minute " Read full review on Expedia 5/26/2009 Vote

7. This hotel was very clean the room was nice and the service was great BUT: Do not stay there if you want to sleep before 1-2AM as the musice from the bar/club is booming until that time.

"Frat party at the Viceroy " Read full review on Expedia 9/17/2008 Vote

8. It is a beautiful hotel, and the service was spectacular.

"Fabulous Santa Monica retreat " Read full review on Expedia 9/17/2008 Vote

9. The Viceroy was a great place to stay and the service was excellent.

"Great swanky hotel! " Read full review on Expedia 6/11/2008 Vote

10. Impeccable service at this boutique hotel.

"Great choice in Santa Monica " Read full review on Expedia 5/29/2008 Vote