California Hotel and Casino, Las Vegas, Service

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Rank

161st

Out of 481

California Hotel and Casino	Average Daily Rate: NA Check Rates

Hotel Class:

12 East Ogden Avenue

Las Vegas, 89101 View map

3-Star Hotel Rank: 69 of 92
Average review rating: 4.09

OpinionWell Value Index: NA

Traveler reviews analyzed: YahooTravel (17) , Travelocity (5) , Expedia (55)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

acceptable (1) adequate (2) adult (1) alarm (1) ambiance (1) apartments (1) area (5) bar (1) bargain (1) bathroom (8) bed (7) breakfast (3) check in (5) check out (2) closet (1) cost (1) deal (3) deck (1) dinner (1) downtown (10) food (16) front desk (2) hotel (71) housekeeping (1) lobby (2) location (13) lunch (1) maid (1) maid service (1) manager (1) money (7) parking (4) pillow (2) pool (4) price (11) rate (5) recommend (7) restaurant (9) room (58) room service (7) service (8) sheets (1) shower (3) shuttle (3) staff (18) street (18) towel (1) tub (2) value (7) walk (4)

Service

Appears in 8 comments.

66% wrote positive comments about service

The following words were used in comments with Service:
fast (2) good (3) great (3) hotel (4) need (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The same good service, clean room, good coffee, and good food.

"BACK TO THE HOTEL CALIFORNIA " Read full review on Travelocity 7/1/2009 Vote

2. Fast check in services.

"Impressed " Read full review on Expedia 5/13/2009 Vote

3. The service was excellent and the hotel has a great location.

"Great Room Great Price " Read full review on Expedia 4/9/2009 Vote

4. This hotel was great, the service, the room: the beds were very comfortable and it was nicley decorated, very tropical, hawaiian style,great for families, couples, and more.

"2nd to the best hotel in Downtown Vegas " Read full review on Expedia 4/6/2009 Vote

5. We had passed by several employees and none of them were smiling or saying hello, no aloha service here.

"NO ALOHA SERVICE AS CLAIMED!!!!!!!!!! " Read full review on Expedia 5/11/2009 Vote

6. I have to say the check in process was fast but I found absolutely no hint of customer service throughout our stay at this hotel.

"NO ALOHA SERVICE AS CLAIMED!!!!!!!!!! " Read full review on Expedia 5/11/2009 Vote

7. The mid shift crew at the restaurant needs more training on customer service.

"California Hotel Vegas " Read full review on Expedia 8/6/2008 Vote

8. I would never bring my family back here again, the service was extremely poor and the hotel needs major updating.

"NO ALOHA SERVICE AS CLAIMED!!!!!!!!!! " Read full review on Expedia 5/11/2009 Vote