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Rank
117th
Out of 718

Country Inn & Suites

Average Daily Rate: NA  
 
Hotel Class:
15555 B Jfk Boulevard
Houston, 77032 View map  
0-Star Hotel Rank: 12 of 326
Average review rating: 3.72
OpinionWell Value Index: NA
Traveler reviews analyzed: YahooTravel (4) , MyTravelGuide (6) , Travelocity (9) , Expedia (37) , TripAdvisor (49)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 13 comments. 
66% wrote positive comments about front desk
The following words were used in comments with Front desk:
nice (2)    
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1. Front desk young lady, Tanisha, was efficient, polite and extremely accomodating from telephone reservation to check-in and kept a pleasant demeanor despite having to multi-task with phones and guests.
"Excellent service and accomodations " Read full review on TripAdvisor   10/20/2011 Vote      
2. Upon check in late that night the lady at the front desk was very nice.
"Good deal at the airport " Read full review on TripAdvisor   5/12/2011 Vote      
3. I usually do not let the little things bother me, but the last time I was here, the toliet was plugged up (not by me), and I went to the front desk and guess what they did.
"sheets not changed and no power " Read full review on TripAdvisor   9/27/2011 Vote      
4. The registration procedure was a piece of cake, no issues whatsoever, and the young lady at the front desk could not have been nicer.
"An unplanned stay was an unexpected pleasure " Read full review on TripAdvisor   9/18/2011 Vote      
5. They could have told us right up front that there were no non-smoking rooms left, instead of letting us go the room, find out, come back to the front desk, etc. Perhaps more training is required.
"Hotel is nice enough but reservations system was not up to the task " Read full review on TripAdvisor   7/25/2011 Vote      
6. Upon calling the front desk for towels, we were told we would be brought some as soon as they finished washing them.
"Stay Away, no matter what you read about this hotel " Read full review on TripAdvisor   7/4/2011 Vote      
7. I called the front desk to find out why we had nothing to use in our room, only to be told the hotel does not have enough linens to remove the used and replace with clean until they wash them first, then the room will be restocked.
"Stay Away, no matter what you read about this hotel " Read full review on TripAdvisor   7/4/2011 Vote      
8. Front desk employees don't know the meaning of courtesy greeting.
"Hotel management should be changed if want Hotel to succeed. " Read full review on Expedia   12/23/2008 Vote      
9. Front desk didn't note room change and at 2:00 A.
"Hotel management should be changed if want Hotel to succeed. " Read full review on Expedia   12/23/2008 Vote      
10. FRONT DESK STAFF,WHEN WE CHECKED IN AND WHEN WE CHECKED OUT DID NOT WANT TO BE BOTHERED SHE WAS ON THE PHONE WITH A PERSONEL CALL WHILE WE CHECKED IN NEVER SMILED NEVER EVEN LOOKED UP FROM THE DESK SAID THANK-YOU , HAVE A NICE DAY ETC..
"THE NIGHT OF OCT 27TH 2008 " Read full review on Travelocity   10/1/2008 Vote      
   
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