1. Staff unloaded our car citing "You just relax, we'll get it" and valet parking was complimentary in addition to always smiling, asking if there was anything they could do to help, opening doors etc. -Booked an online 'package' that included a $20 gift Visa gift card -When we arrived in the room, the bellman explained many of the 'perks' of our Select Guest Membership and we found the television to be on (intentionally) and playing relaxing music accompanied by picturesque scenes of water, brooks, mountains, clouds etc. -Staff upgraded the room to a 'premium' room (King Bed that included a 'view' - we hoped of the mountains) -Hotel Pool and Fitness Center were both incredible.