The Iron Horse Hotel, Milwaukee, Front Desk

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Rank

2nd

Out of 114

The Iron Horse Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

500 West Florida Street

Milwaukee, 53204 View map

4-Star Hotel Rank: 2 of 3
Average review rating: 4.78

OpinionWell Value Index: NA

Traveler reviews analyzed: YahooTravel (3) , MyTravelGuide (12) , TripAdvisor (348) , Travelocity (2) , Expedia (32)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (28) bar (187) bath (12) bathroom (74) bed (68) bill (8) breakfast (62) brunch (33) check in (40) check out (8) complimentary (15) concierge (11) cost (12) decor (71) dinner (47) downtown (40) fee (8) food (142) front desk (62) hotel (698) housekeeping (12) lobby (98) location (64) manager (20) massage (7) money (7) neighborhood (8) parking (65) patio (19) pillow (8) price (30) rate (15) recommend (73) restaurant (115) room (495) room service (16) service (169) shower (96) staff (290) street (31) suite (10) to park (6) towel (12) tub (7) valet (39) valet parking (21) view (22) walk (44) walk in (7) wireless (13)

Front desk

Appears in 62 comments.

61% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (8) great (5) helpful (7) hotel (10) liked (8) management (5) need (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Check in took no time at all, the front desk staff was extremely friendly and welcoming.

"Fantastic service, great place to stay " Read full review on TripAdvisor 5/19/2012 Vote

2. I would lhave lik to see better direction at front desk regarding valet and parking.

"Unique Experience " Read full review on TripAdvisor 5/16/2012 Vote

3. Then you get to the front desk and get greeted by the friendly workers there that check you in quickly and then proceed to give you one of the complimentary drinks.

"Best All Around Hotel " Read full review on TripAdvisor 3/26/2012 Vote

4. The front desk staff is always helpful, filled with jokes and always willing to keep looking for that package that never did end up getting shipped.

"Milwaukee's Best Hotel " Read full review on TripAdvisor 11/16/2011 Vote

5. The staff is amazing - from the Front Desk to the servers in the bar.

"Amazing staff and decor! " Read full review on TripAdvisor 10/26/2011 Vote

6. The staff was very helpful from the Doorman to the Front Desk and everything in between.

"A Winner for Milwaukee " Read full review on TripAdvisor 9/5/2011 Vote

7. Front desk and concierge were extremely friendly and helpful.

"Loved the place. We will definitely be back. " Read full review on TripAdvisor 8/19/2011 Vote

8. The manager never called and when I went to the front desk on my way out, there was a manager there who I spoke to that could have not been less interested in what my problems were.

"Somewhat disappointed this time " Read full review on TripAdvisor 5/22/2011 Vote

9. The bartenders, waiters/waitresses, front desk clerks were extremely courteous and considerate.

"Wonderful Hotel for Fun & Leisure " Read full review on TripAdvisor 4/5/2011 Vote

10. When I walked in the hotel is when my world hit me and I started crying, the front desk managers James and Christopher were great.

"Extended Family when I needed it... " Read full review on TripAdvisor 12/17/2010 Vote