Diamond Head Beach Hotel, Honolulu, Service

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OpinionWell
Rank

68th

Out of 165

Diamond Head Beach Hotel	Average Price: $200 Check Rates

Hotel Class:

2947 KALAKAUA AVENUE

Honolulu, 96815 View map

2-Star Hotel Rank: 28 of 51
Average review rating: 3.1

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (7) , TripAdvisor (85) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) balcony (5) bar (1) bargain (1) bathroom (5) beach (91) bed (16) breakfast (2) check out (2) checkout (2) closet (4) cost (4) deal (4) dinner (2) discount (1) downtown (3) fee (2) food (1) front desk (7) hotel (76) laundry (3) lobby (2) location (44) lunch (1) maid (1) manager (4) neighborhood (6) ocean (31) parking (19) patio (3) pool (3) price (10) rate (3) recommend (12) restaurant (9) room (67) service (8) sheets (3) shower (1) staff (9) street (8) suite (37) to park (2) towel (4) tub (1) value (3) view (49) walk (32) waterfront (2) wireless (2)

Service

Appears in 8 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
good (2) great (2) rental (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Your great service and attention to detail will keep us coming back.

"Ohana Beach Rentals " Read full review on TripAdvisor 4/17/2012 Vote

2. The service at Ohana Beach Rentals was great from beginning to end.

"Great location--close to the beach and Waikiki. But far enough from all the tourists. " Read full review on TripAdvisor 8/26/2010 Vote

3. The rooms are clean & everything works, the views are stunning from every room or corridor and what has made a huge difference to me and my family (5x rooms) was the outstanding customer service provided to us by Lisy Gau.

"I would not stay anywhere else but at the Diamond Head Beach Hotel, AWESOME " Read full review on TripAdvisor 8/12/2010 Vote

4. Thanks Lisy for the excellent service in making our stay an enjoyable one.

"A very enjoyable relaxing stay " Read full review on TripAdvisor 2/23/2010 Vote

5. Lissy gau represented Ohana beach rentals and she was like having a good friend there to help with everythingThe service was fantasticThe views were amazing.

"Awesome " Read full review on TripAdvisor 1/28/2010 Vote

6. Overall, very sloppy customer service.

"Not so good " Read full review on TripAdvisor 1/14/2012 Vote

7. Our unit was serviceable, and the location is good.

"Oceanfront - with no ocean view " Read full review on TripAdvisor 8/25/2011 Vote

8. Even though there was a desk at the resort , it did not service the room.

"Very Disappointing " Read full review on TripAdvisor 1/30/2008 Vote