AQUA Waikiki Marina, Honolulu, Service

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OpinionWell
Rank

76th

Out of 165

AQUA Waikiki Marina	Average Price: $160 Check Rates

Hotel Class:

1700 ALA MOANA Boulevard

Honolulu, 96815 View map

2-Star Hotel Rank: 32 of 51
Average review rating: 2.73

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (4) , TripAdvisor (127) , YahooTravel (22)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (4) bar (3) bathroom (29) beach (32) bed (33) bill (3) breakfast (5) cable (4) check in (18) check out (3) cost (3) deal (5) decor (6) downtown (6) fee (5) food (10) front desk (22) hot tub (4) hotel (173) housekeeping (15) laundry (5) lobby (14) location (49) maid (4) manager (3) money (12) ocean (19) parking (38) pillow (3) pool (18) price (24) rate (18) recommend (23) restaurant (12) room (227) room service (4) service (28) sheets (7) shower (24) shuttle (2) spa (3) staff (55) street (14) suite (3) to park (9) towel (33) value (10) view (72) walk (26) wireless (2)

Service

Appears in 28 comments.

50% wrote positive comments about service

The following words were used in comments with Service:
excellent (3) friendly (3) good (3) great (2) hotel (11) housekeeping (2) liked (2) lobby (2) night (3) poor (4) residence (2) reviews (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. His customer service was outstanding & that is very important in this economy.

"A little Aloha goes a long way!!!" " Read full review on TripAdvisor 4/1/2010 Vote

2. VERY BAD front desk service, they hang up on my incoming calls from my friends many times, no apologise that is so Rude.

"Good and VERY BAD " Read full review on TripAdvisor 3/21/2010 Vote

3. I did get good service from the Equus next door.

"CONVENIENT LOCATION AND REASONABLY PRICED " Read full review on TripAdvisor 4/28/2009 Vote

4. EXCELLENT SERVICE- Rene and Dominique are great and really personify the ALOHA attiutde of Hawai'i.

"Great Value Hotel " Read full review on TripAdvisor 1/30/2009 Vote

5. Mahalo nui for the good service and keep the good work going.

"Great Getaway... " Read full review on TripAdvisor 1/23/2009 Vote

6. The customer service was excellent.

"Great Getaway... " Read full review on TripAdvisor 1/23/2009 Vote

7. The rooms are nice, the view from the hotel is great and the service was excellent.

"3 Gs....Great service, Great View, Great hotel :) " Read full review on TripAdvisor 12/15/2008 Vote

8. The next night we spoke with Dominique, she also gave us legendary customer service and directed us to some of the best dining spots on the island.

"Wonderful staff! " Read full review on TripAdvisor 7/8/2008 Vote

9. Cleaning service was skipped on some days.

"This hotel is not recommended " Read full review on TripAdvisor 6/4/2007 Vote

10. 1 is almost always out of service which means long waits for the only functioning one.

"incredible value for panoramic view " Read full review on TripAdvisor 3/26/2010 Vote