Castle Hokele Suites Waikiki, Honolulu, Housekeeping

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OpinionWell
Rank

77th

Out of 165

Castle Hokele Suites Waikiki	Average Price: $177 Check Rates

Hotel Class:

412 LEWERS Street

Honolulu, 96815 View map

2-Star Hotel Rank: 33 of 51
Average review rating: 2.61

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (10) , Travelocity (8) , TripAdvisor (106) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (5) balcony (8) bath (2) bathroom (35) beach (38) bed (18) bill (2) breakfast (36) cable (2) charge (5) check in (3) check out (5) closet (3) complimentary (3) cost (19) deal (3) fee (6) food (12) front desk (39) hotel (178) housekeeping (8) lobby (3) location (37) lunch (3) maid (3) manager (6) massage (2) money (14) ocean (5) parking (49) pillow (3) pool (33) price (26) rate (10) recommend (8) restaurant (29) room (173) service (15) sheets (13) shower (27) shuttle (3) staff (51) street (23) suite (49) to park (4) towel (11) value (6) view (11) walk (21) wireless (6)

Housekeeping

Appears in 8 comments.

100% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
liked (2) need (2) smell (2) staff (2) towel (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Housekeeping staff are very friendly.

"Unless you like noise, I would not stay here. " Read full review on TripAdvisor 2/2/2010 Vote

2. The housekeeping staff was very attentive to our requests, but we didn't have many requests to make.

"Great for the price! " Read full review on TripAdvisor 2/12/2008 Vote

3. I noticed this not more than an hour later, but they claimed that no one or housekeeping ever found anything.

"Its exactly what you would expect. " Read full review on TripAdvisor 3/29/2012 Vote

4. The housekeeping was made every day, but they 'forgot' to remove trash from the bins, and we had to ask for toilet paper almost every day.

"If the price is important " Read full review on TripAdvisor 3/2/2012 Vote

5. In fact, from hotel security, to front desk support, to housekeeping services, this hotel is severly under-rated for value provided and deserves a better overall review.

"A Gem centrally located with great service and excellent value " Read full review on TripAdvisor 7/13/2011 Vote

6. Pros: close to the beachCons: rude receptionist lady, room smells like mold and wet towel, was looking forward to using the kitchen but the place smelled so bad I just wanted to be out the whole time, way overpriced for an old place like this, bathroom sink is half the size Of a standard sink, the shower fits one tiny little person, when we asked them for housekeeping they only remade the bed with the same sheets and didn't even give us new towels, Terrible breakfast, no free wi-fi, it should be called castle hokele motel.

"Never again! Should be called castle motel. " Read full review on TripAdvisor 4/2/2011 Vote

7. Service was not good, we had to ask for it everyday, and even tho there was 4 of us, housekeeping left towels for only 3.

"Great location, but not great overall " Read full review on TripAdvisor 12/16/2007 Vote

8. Housekeeping was available most of the day, and if you needed something but didn't need a total room refresh, all you have to do is ask.

"A pleasant surprise " Read full review on TripAdvisor 9/15/2007 Vote