Best Western Coconut Waikiki Hotel, Honolulu, Concierge

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Rank

5th

Out of 165

Best Western Coconut Waikiki Hotel	Average Price: $158 Check Rates

Hotel Class:

450 LEWERS STREET

Honolulu, 96815 View map

2-Star Hotel Rank: 1 of 51
Average review rating: 4.59

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (44) , MyTravelGuide (34) , Travelocity (8) , TripAdvisor (838) , YahooTravel (8)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (43) balcony (115) bar (30) bath (32) bathroom (164) beach (654) bed (216) breakfast (661) charge (56) check in (52) check out (21) complimentary (80) concierge (60) cost (49) deal (35) decor (95) dinner (19) food (73) front desk (144) hotel (1723) housekeeping (31) laundry (30) lobby (234) location (414) manager (16) money (77) ocean (25) parking (132) patio (34) pillow (53) pool (208) price (184) rate (71) recommend (168) restaurant (164) room (1416) service (209) shower (77) shuttle (28) staff (807) street (212) suite (79) towel (94) tub (17) valet (69) valet parking (70) value (150) view (316) walk (356) wireless (115)

Concierge

Appears in 60 comments.

82% wrote positive comments about concierge

The following words were used in comments with Concierge:
best (3) bill (5) breakfast (4) fantastic (3) free (4) friendly (11) great (5) helpful (24) hotel (16) knowledgable (3) lobby (6) location (4) recommend (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff, including the concierge, were very helpful and accommodating.

"Great value and very nice hotel " Read full review on TripAdvisor 1/24/2012 Vote

2. When we arrived the concierge Racquel greated us with fresh cold coconut water, and then checked us in.

"Christmas in Hawaii - Great Hotel and Stay in Hawaii " Read full review on TripAdvisor 1/8/2012 Vote

3. The beds were very comfortable, the staff were friendly and the concierge was very helpful.

""nice surprise and no disappointments" " Read full review on TripAdvisor 1/5/2012 Vote

4. The staff are very helpful and friendly, and there's a concierge who's a local expert and can book your trips etc for you.

"Lots of little extras for free - loved it " Read full review on TripAdvisor 10/11/2011 Vote

5. The concierge, Clayton gave us fantastic advice on locations and events.

"Excellent Service " Read full review on TripAdvisor 8/23/2011 Vote

6. The coconut provides a relaxed and friendly atmosphere and their resident concierge was also extremely helpful and genuine.

"Lovely place, great people " Read full review on TripAdvisor 8/23/2011 Vote

7. The concierge helped us plan our daily activities to the fullest.

"Very Accommodating " Read full review on TripAdvisor 7/30/2011 Vote

8. The concierge, however, was very competent and helped us book our day trip to the Polynesian Cultural Centre.

"Great value for Waikiki, but noisy " Read full review on TripAdvisor 6/14/2011 Vote

9. With exception, the concierge, whom we did not use.

"Quick and Easy....Convenient slightly above basic. " Read full review on TripAdvisor 5/6/2011 Vote

10. A knowledgeable concierge was also on hand to help guests with tours, auto rentals and other Oahu information.

"Good value for the money! " Read full review on TripAdvisor 3/29/2011 Vote