L Auberge D Aspen, Aspen, Service

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Home » United States » Colorado » Aspen Destinations » Aspen Hotels » L Auberge D Aspen

OpinionWell
Rank

22nd

Out of 96

L Auberge D Aspen	Average Price: $134 Check Rates

Hotel Class:

435 WEST MAIN STREET

Aspen, 81611 View map

3-Star Hotel Rank: 6 of 16
Average review rating: 3.58

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (25) , TripAdvisor (37)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Service

Appears in 6 comments.

The following words were used in comments with Service:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. He said he'd get a service man on it.

"Over promised, under delivered " Read full review on TripAdvisor 9/7/2010 Vote

2. their front desk is the most rude person I have ever talked to in any customer service.

"Worst Hotel Ever...BEWARE " Read full review on TripAdvisor 10/14/2009 Vote

3. There is absolutely no customer service.

"Worst Hotel Ever...BEWARE " Read full review on TripAdvisor 10/14/2009 Vote

4. The customer service rep at front desk and housekeepers were very pleasant.

"Awesome Place " Read full review on TripAdvisor 4/21/2009 Vote

5. Was surprised there was no service for room service.

"Wouldn’t stay unless nothing else available " Read full review on Expedia 5/20/2007 Vote

6. However, Poor customer service coupled with an unwillingness to refund an accidental online booking literally minutes after making it ( they actually charged me for three nights, only stayed one ) has left a worse taste in my mouth then their tap water.

"Shady Practice? " Read full review on TripAdvisor 12/1/2009 Vote