L Auberge D Aspen, Aspen, Front Desk

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Rank

22nd

Out of 96

L Auberge D Aspen	Average Price: $134 Check Rates

Hotel Class:

435 WEST MAIN STREET

Aspen, 81611 View map

3-Star Hotel Rank: 6 of 16
Average review rating: 3.58

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (25) , TripAdvisor (37)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 6 comments.

The following words were used in comments with Front desk:

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1. The customer service rep at front desk and housekeepers were very pleasant.

"Awesome Place " Read full review on TripAdvisor 4/21/2009 Vote

2. The front desk took my husband to the airport without him even asking.

"Solid Choice for the Price Point " Read full review on TripAdvisor 2/20/2012 Vote

3. When we reported that the pull out sofa bed was broken and the mattress falls through to the floor, the front desk woman replied 'Well I never sleep on them so I wouldn't know about that!' Just so you know, you are on your own if things break at night.

"Low Grade Budget Cabin at VERY High Cost! Forget Customer Service! " Read full review on TripAdvisor 8/7/2011 Vote

4. She spoke to a lady at the front desk who assured her that we have one of the 'big cabins' with a spa.

"Bait & Switch " Read full review on TripAdvisor 10/11/2009 Vote

5. Our porch light was not working and we told the front desk, but they did not replace bulb.

"know what to expect ! " Read full review on Expedia 2/24/2008 Vote

6. their front desk is the most rude person I have ever talked to in any customer service.

"Worst Hotel Ever...BEWARE " Read full review on TripAdvisor 10/14/2009 Vote