Sheraton Suites Philadelphia Airport, Philadelphia, Front Desk

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OpinionWell
Rank

72nd

Out of 177

Sheraton Suites Philadelphia Airport	Average Daily Rate: NA Check Rates

Hotel Class:

4101 ISLAND AVENUE

Philadelphia, 19153 View map

3-Star Hotel Rank: 42 of 57
Average review rating: 3.96

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (40) , MyTravelGuide (189) , Travelocity (15) , YahooTravel (18)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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$ (4) a bit pricey (1) accommodating (1) adult (1) airport (12) alarm (1) annoy (1) apology (1) area (11) arrival (1) bar (2) bed (6) breakfast (2) charge (3) check in (6) check out (1) checkout (1) check-out (2) complimentary (2) cost (1) dinner (2) downtown (2) fee (1) fitness center (1) food (8) freeway (1) front desk (7) hotel (50) housekeeping (3) lobby (4) location (5) manager (2) parking (8) pool (5) price (5) rate (1) recommend (4) refund (1) restaurant (5) room (46) room service (2) service (10) sheets (1) shuttle (8) staff (28) street (1) suite (7) to park (1) walk (2) walk in (1)

Front desk

Appears in 7 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
helpful (2) personable (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk and room service was attentive and helpful.

"Very good value and experience near the airport " Read full review on Expedia 12/15/2009 Vote

2. Front desk person was very efficient.

"Clean and Comfortable, but Beware... " Read full review on Travelocity 8/1/2009 Vote

3. The room was great and the front desk service was exceptional.

"Would love to go back " Read full review on Expedia 2/27/2009 Vote

4. Please note that my ratings, in all fairness, reflect my encounter with reservation and front desk.

"Absolutely Horrible Experience " Read full review on Travelocity 2/1/2010 Vote

5. I notified the maintenace person who turned it on for me, and the front desk.

"Wonderful, Responsive Staff " Read full review on Expedia 10/14/2009 Vote

6. When we tried to call for a wake up call no one answered the phone at the front desk.

"not worth it " Read full review on Travelocity 6/1/2009 Vote

7. ALL the staff; front desk, room, restaurant and shuttle bus could not have been more friendly and helpful.

"Very impressed! " Read full review on Expedia 2/17/2009 Vote