Grace Inn at Ahwatukee, Phoenix, Front Desk

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Rank

67th

Out of 366

Grace Inn at Ahwatukee	Average Price: $84 Check Rates

Hotel Class:

10831 South 51st Street

Phoenix, 85044 View map

3-Star Hotel Rank: 38 of 62
Average review rating: 3.42

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (44) , Travelocity (8) , TripAdvisor (55) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 18 comments.

80% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (2) housekeeping (2) pillow (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Kim at the front desk was wonderful, got Cheap Tickets on the phone for me, looked at their listing on their website and ensured a refund.

"Older property, 100% smoke free. " Read full review on TripAdvisor 4/8/2012 Vote

2. I was really impressed with the representatives at the front desk- they were very friendly- and ensured that our accomodations were to our liking.

"Great service, great value " Read full review on TripAdvisor 5/27/2009 Vote

3. The people at the front desk were nice.

"Not The Greatest " Read full review on Expedia 5/12/2009 Vote

4. The front desk area will make you think it's great untill you see the floors.

"Not The Greatest " Read full review on Expedia 5/12/2009 Vote

5. Front desk staff were friendly and helpful both with early check-in and an early check-out.

"Not bad for one night " Read full review on TripAdvisor 5/21/2007 Vote

6. There were many maintenance issues reported as I stood at the front desk on hold with Cheap Tickets for 1/2 an hour and then for another 1/2 hour once I finallly got a person.

"Older property, 100% smoke free. " Read full review on TripAdvisor 4/8/2012 Vote

7. So I took one load down and on the way back in from the car, the woman at the front desk offered me a different kind of cart meant more for the kitchen or housekeeping staff to get my stuff together for check out.

"Not so great... " Read full review on TripAdvisor 7/28/2011 Vote

8. But props to Dulce Moreno (front desk) she was very helpfull and understanding.

"SUCKED " Read full review on TripAdvisor 8/10/2010 Vote

9. Each time I reported, did not get a report back from the front desk if they even looked at it.

"Spend your money elsewhere " Read full review on TripAdvisor 1/26/2010 Vote

10. Everyone bent over backwards to accommodate our group - from the front desk to catering to banquet to restaurant to housekeeping to security to management.

"The "Graciousness" of the Grace Inn for Conferences " Read full review on TripAdvisor 12/16/2009 Vote