Park Plaza Phoenix, Phoenix, Front Desk

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Rank

82nd

Out of 366

Park Plaza Phoenix	Average Price: $78 Check Rates

Hotel Class:

2641 West Union Hills Drive

Phoenix, 85027 View map

3-Star Hotel Rank: 46 of 62
Average review rating: 3.84

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (29) , TripAdvisor (55) , YahooTravel (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 18 comments.

71% wrote positive comments about front desk

The following words were used in comments with Front desk:
bad (2) breakfast (3) clerk (4) desk (18) fresh (2) friendly (6) great (2) helpful (2) hotel (5) new (2) night (2) rude (2) sleep (2) staff (7) train (2) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I have stayed here before and chose this hotel again because of how great and professional the front desk staff was throughout my stay, the breakfast still exceeds my expectations, the attendent always made sure everything was fully stocked and asked us if we needed anything one of the days the hotel manager was walking around in the breakfast area making sure everyone was well taken care of.

"once again excellent service!! " Read full review on TripAdvisor 3/27/2012 Vote

2. Front Desk personnel were friendly and and attentive even though hotel was very busy.

"What a great hotel! " Read full review on TripAdvisor 3/19/2012 Vote

3. My Friend And I are traveling from Chicago for the spring training and we arrived late and were very tired from along trip and to our surprise the night attendant at the front desk was a breath of fresh air and very friendly.

"very posh and convenient " Read full review on TripAdvisor 3/10/2012 Vote

4. The front desk clerk was friendly, but unfortunately, could not recommend a restaurant(none nearby), or even fast food.

"Under Reno-Bad Area-Just not Good " Read full review on TripAdvisor 10/11/2011 Vote

5. First off, the front desk were so helpful and answered any of my questions that I had at my stay.

"WOW! " Read full review on TripAdvisor 9/25/2010 Vote

6. The service was great at the front desk and at the breakfast bar.

"Staff is very nice " Read full review on Expedia 3/25/2009 Vote

7. Front desk clerk was extremely friendly and very helpful.

"Better than we expected. " Read full review on Expedia 3/17/2009 Vote

8. The hotel staff was very friendly, the cookies at the front desk were fresh and warm, and the pillows rocked.

"Got Milk? " Read full review on Expedia 1/21/2009 Vote

9. I mentioned it to the front desk the next morning, and by evening, I had a brand new AC unit.

"Pleasently Surprised " Read full review on YahooTravel 5/29/2007 Vote

10. Front desk clerk was still polite after being informed I would b leaving 6 days early, as I could not stay there and work.

"Under Reno-Bad Area-Just not Good " Read full review on TripAdvisor 10/11/2011 Vote