Hyatt Phoenix, Phoenix, Manager

OpinionWell's Blog

Home » United States » Arizona » Phoenix Destinations » Phoenix Hotels » Hyatt Phoenix

OpinionWell
Rank

66th

Out of 366

Hyatt Phoenix	Average Price: $90 Check Rates

Hotel Class:

10838 North 25th Avenue

Phoenix, 85029 View map

3-Star Hotel Rank: 37 of 62
Average review rating: 4.05

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (50) , Travelocity (6) , TripAdvisor (58) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (4) bar (4) bathroom (16) bed (36) bill (3) breakfast (64) charge (2) check in (14) check out (5) complimentary (3) cost (3) decor (8) dinner (3) fee (2) fitness center (3) food (17) freeway (20) front desk (28) highway (15) hot tub (3) hotel (124) housekeeping (3) interstate (3) lobby (16) location (30) lunch (2) maid (2) manager (8) money (3) neighborhood (2) parking (3) pillow (4) pool (21) price (17) rate (6) recommend (14) restaurant (7) room (188) service (16) sheets (2) shower (16) shuttle (3) staff (58) suite (5) towel (5) tub (4) walk (3) water pressure (3) wet bar (3) wireless (6)

Manager

Appears in 8 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. If there had been, I would have rated my stay there as Excellent!)Thank you to Manager Jen for being awesome.

"Hotel management was awesome when Expedia Customer Service sucked! " Read full review on TripAdvisor 10/10/2011 Vote

2. when we spoke to the hotel manager chris about the incedent he acted as if it was no big deal and stated ' it is our policy that if you leave out your shoes we will put them away, if you leave clothes on the bed and other places will will put them away and all trash will be removed from the room.

"I would not reccomend this hotel to anyone! " Read full review on YahooTravel 8/16/2009 Vote

3. (I will not use Expedia EVER again!)I went down from my room and spoke with the Hyatt Place weekend manager, Jen, at the front desk.

"Hotel management was awesome when Expedia Customer Service sucked! " Read full review on TripAdvisor 10/10/2011 Vote

4. He returned with a manager & maintenance man who tried our key then tried his skeleton key, which neither one worked.

"Inconvenienced on my big day " Read full review on Expedia 8/4/2009 Vote

5. on our second morning- there was no hot water!when i called the host to tell her, she did not apologize not offer a compensation of any type- she instead questioned me repeatedly and finally said that she would tell her manager.

"decent rooms, good location, no hot water! " Read full review on TripAdvisor 3/8/2009 Vote

6. Chris the Assistant General Manager in particular was incredible and got his team to rally round.

"Superb, Fantastic, Wonderful - A Must " Read full review on TripAdvisor 9/13/2008 Vote

7. Sure enough the next morning, getting the desk staff to understand that our breakfast to be covered took 15 minutes and another visit from a different manager.

"GREAT rooms, poor service " Read full review on TripAdvisor 3/6/2008 Vote

8. A manager came up with replacement towels, asked if we could make the beds up ourselves, and offered us free breakfast in the morning.

"GREAT rooms, poor service " Read full review on TripAdvisor 3/6/2008 Vote