Hyatt Phoenix, Phoenix, Front Desk

OpinionWell's Blog

Home » United States » Arizona » Phoenix Destinations » Phoenix Hotels » Hyatt Phoenix

OpinionWell
Rank

66th

Out of 366

Hyatt Phoenix	Average Price: $90 Check Rates

Hotel Class:

10838 North 25th Avenue

Phoenix, 85029 View map

3-Star Hotel Rank: 37 of 62
Average review rating: 4.05

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (50) , Travelocity (6) , TripAdvisor (58) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (4) bar (4) bathroom (16) bed (36) bill (3) breakfast (64) charge (2) check in (14) check out (5) complimentary (3) cost (3) decor (8) dinner (3) fee (2) fitness center (3) food (17) freeway (20) front desk (28) highway (15) hot tub (3) hotel (124) housekeeping (3) interstate (3) lobby (16) location (30) lunch (2) maid (2) manager (8) money (3) neighborhood (2) parking (3) pillow (4) pool (21) price (17) rate (6) recommend (14) restaurant (7) room (188) service (16) sheets (2) shower (16) shuttle (3) staff (58) suite (5) towel (5) tub (4) walk (3) water pressure (3) wet bar (3) wireless (6)

Front desk

Appears in 28 comments.

75% wrote positive comments about front desk

The following words were used in comments with Front desk:
helpful (3) lobby (2) maintenance (2) need (2) nice (3) night (2) problem (2) snooty (2) staff (3) useful (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Front desk clerk Brandy is very, very nice, helpful.

"Not bad, could use some work " Read full review on TripAdvisor 7/29/2010 Vote

2. The front desk staff was very nice but not very knowledgable.

"I would not reccomend this hotel to anyone! " Read full review on YahooTravel 8/16/2009 Vote

3. The lady at the front desk was very nice.

"very peaceful, one night stay " Read full review on TripAdvisor 6/16/2009 Vote

4. Clueless front desk staff like the worst Motel 6, could not answer simple questions or get my loyalty number into the system.

"Lipstick on the pig " Read full review on TripAdvisor 11/12/2007 Vote

5. Breakfast was fine and the late night food service available at the front desk was a definite plus.

"Very nice and welcoming " Read full review on TripAdvisor 1/7/2012 Vote

6. (I will not use Expedia EVER again!)I went down from my room and spoke with the Hyatt Place weekend manager, Jen, at the front desk.

"Hotel management was awesome when Expedia Customer Service sucked! " Read full review on TripAdvisor 10/10/2011 Vote

7. From the front desk to the maids, every employee had a smile and was anxious to help if you had a question.

"Almost Like Home " Read full review on TripAdvisor 6/7/2011 Vote

8. The only problems I could find with this stay was that the carpet siding by the a/c had fallen off the wall, I forgot to tell the front desk about this.

"Great Stay " Read full review on TripAdvisor 5/18/2011 Vote

9. The checkout process was even easier, with options to check out from the room, a kiosk out in the lobby or in person at the front desk.

"A hidden gem " Read full review on TripAdvisor 3/12/2011 Vote

10. We were greeted by Mario at the front desk.

"Modern, Clean, Sufficient and Accommodating! " Read full review on TripAdvisor 12/8/2010 Vote