Courtyard Phoenix, Phoenix, Front Desk

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Rank

61st

Out of 366

Courtyard Phoenix	Average Price: $146 Check Rates

Hotel Class:

2101 East Camelback Road

Phoenix, 85016 View map

3-Star Hotel Rank: 34 of 62
Average review rating: 4

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (13) , MyTravelGuide (70) , TripAdvisor (38)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 7 comments.

The following words were used in comments with Front desk:
friendly (2) helpful (2) hotel (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Check in was very easy and the front desk staff was very friendly.

"Very nice, basic hotel, Great Location! " Read full review on TripAdvisor 2/4/2009 Vote

2. Everyone, from the front desk to the bar/bistro staff, was friendly and helpful.

"One of the best Courtyards I've experienced " Read full review on TripAdvisor 5/16/2012 Vote

3. My only complaint had to do not with the hotel, but with the thoughtless guests above me who carried on a boisterous conversation at 2:30 a.m. I finally called the front desk; the staff shut them down within 5 minutes.

"Beautiful setting, clean, convenient " Read full review on TripAdvisor 4/17/2012 Vote

4. The front desk employee seemed flustered and did not know exactly what to do, he offered to upgrade us to a 'Suite with Doubles' per having my Marriott Rewards number on file with the hotel.

"Great Location and Newly Renovated! " Read full review on TripAdvisor 10/24/2011 Vote

5. The front desk agent said that they had no King rooms available for our stay.

"Great Location and Newly Renovated! " Read full review on TripAdvisor 10/24/2011 Vote

6. The front desk associate (Bille) was extremely helpful, and he answered all of our questions patiently and professionally.

"Good staff, decent room " Read full review on TripAdvisor 1/26/2009 Vote

7. Amenities are limited - a bar of soap and shampoo only (again, cost cutter) but you can ask the front desk for toiletries that they will provide for free.

"Very Nice Experience " Read full review on TripAdvisor 5/4/2007 Vote