Hilton Phoenix, Phoenix, Staff

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Rank

36th

Out of 366

Hilton Phoenix	Average Price: $170 Check Rates

Hotel Class:

10 East Thomas Road

Phoenix, 85012-3114 View map

3-Star Hotel Rank: 23 of 62
Average review rating: 4.01

OpinionWell Value Index: 1

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (14) , MyTravelGuide (32) , Travelocity (4) , TripAdvisor (98) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (6) balcony (3) bar (21) bath (3) bathroom (32) bed (21) breakfast (37) charge (13) check in (10) checkout (2) closet (6) cost (6) deal (3) decor (3) dinner (14) downtown (22) fitness center (3) fitness room (3) food (13) front desk (26) gym (10) hot tub (3) hotel (162) housekeeping (4) lobby (13) location (41) manager (3) parking (26) pillow (8) pool (26) price (9) rate (6) recommend (20) restaurant (29) room (134) room service (6) service (33) sheets (3) shower (5) shuttle (27) staff (44) street (7) suite (53) to park (2) towel (3) valet parking (2) value (2) view (4) walk (12) wireless (6)

Staff

Appears in 44 comments.

91% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (3) clean (3) courteous (3) decorate (2) desk (10) efficient (2) friendly (11) good (3) great (6) helpful (6) hotel (9) management (3) need (3) nice (5) pleasant (3) reception (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk staff very pleasant and helpful.

"Good for business, Nice size rooms... " Read full review on TripAdvisor 5/7/2012 Vote

2. The staff at the hotel was really nice.

"Very Nice but not crazy about the Location " Read full review on TripAdvisor 3/5/2012 Vote

3. As long as it's clean and the staff are efficient, everything is great.

"Business Trip " Read full review on TripAdvisor 2/1/2012 Vote

4. The staff was nice enough about it but did not really address our security concerns.

"Ok Hotel, very poor security " Read full review on TripAdvisor 1/26/2012 Vote

5. Nice room, pleasant staff.

"Ok Hotel, very poor security " Read full review on TripAdvisor 1/26/2012 Vote

6. The staff is friendly, the rooms are spacious, well furnished and tastefully decorated.

"This hotel is a sure bet! " Read full review on TripAdvisor 11/19/2011 Vote

7. The beds are comfortable and the staff is very friendly.

"Nice Place in the Downtown " Read full review on TripAdvisor 11/8/2011 Vote

8. But the staff were charming, helpful, pleasant and always willing to go the extra mile to get me what and where I wanted.

"Gem! " Read full review on TripAdvisor 9/15/2011 Vote

9. Clean, quiet, friendly staff, nice furnishings, great climate control.

"Near perfect stay near public transportation " Read full review on TripAdvisor 9/10/2011 Vote

10. Rooms were clean, large, and well-equipped; restaurant meals very good (including an extensive breakfast buffet for V'ball participants at a heavy discount); shuttle to Civic Center & nearby drugstore very convenient; and every staff member we encountered (front desk clerks, restaurant servers, shuttle drivers, and gift shop attendants) was friendly and efficient.

"Great Place - Even Greater Service! " Read full review on TripAdvisor 7/1/2011 Vote