Hilton Phoenix, Phoenix, Front Desk

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Rank

36th

Out of 366

Hilton Phoenix	Average Price: $170 Check Rates

Hotel Class:

10 East Thomas Road

Phoenix, 85012-3114 View map

3-Star Hotel Rank: 23 of 62
Average review rating: 4.01

OpinionWell Value Index: 1

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (14) , MyTravelGuide (32) , Travelocity (4) , TripAdvisor (98) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Front desk

Appears in 26 comments.

90% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (5) helpful (5) hotel (2) large (2) management (2) nice (3) problem (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk staff very pleasant and helpful.

"Good for business, Nice size rooms... " Read full review on TripAdvisor 5/7/2012 Vote

2. Everyone at the front desk was really helpful and kind.

"Excellent Stay- Hotel shuttle made it easy to get around " Read full review on TripAdvisor 3/17/2012 Vote

3. Very nice people at the front desk.

"Again, great place to stay for business " Read full review on TripAdvisor 1/31/2012 Vote

4. This last visit the service seemed to have stepped up a bit more - I had great help at the front desk a couple of times.

"My usual place to stay in Phoenix on business " Read full review on TripAdvisor 6/27/2011 Vote

5. The lobby of the hotel is large and inviting and the front desk staff is excellent.

"Excellent Rooms and Service, Great Location " Read full review on TripAdvisor 5/26/2011 Vote

6. The front desk staff did try to help and managed to get the music turned down a little, but the noise level still made work/sleep impossible.

"Beware of very loud private parties held in the Atrium! " Read full review on TripAdvisor 12/5/2010 Vote

7. Bartenders and front desk staff are incredibly friendly, and you can't beat the free shuttle to U.

"Great service, excellent night's sleep " Read full review on TripAdvisor 8/3/2010 Vote

8. My room, cleanliness of the room, the front desk, the shuttle drivers, all get an A+ from me.

"The Hilton Suites in Phoenix was a positive experience.......but................. " Read full review on TripAdvisor 7/24/2010 Vote

9. The front desk personnel was very accomodating and friendly.

"Nice new hotel with excellent staff! " Read full review on TripAdvisor 4/4/2010 Vote

10. Front desk was always friendly and quite helpful.

"Comfortable, quiet hotel with accommodating staff " Read full review on TripAdvisor 5/28/2009 Vote