Hilton Indianapolis, Indianapolis, Service

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Rank

37th

Out of 274

Hilton Indianapolis	Average Price: $149 Check Rates

Hotel Class:

8181 North Shadeland Avenue

Indianapolis, 46250 View map

3-Star Hotel Rank: 22 of 71
Average review rating: 3.95

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (37) , Travelocity (2) , TripAdvisor (71) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (5) bar (6) bathroom (15) bed (25) bill (3) breakfast (29) charge (5) check in (11) check out (2) closet (2) cost (6) deal (4) decor (3) dinner (2) downtown (10) exercise room (2) fee (2) fitness center (2) food (9) freeway (3) front desk (17) highway (3) hotel (135) housekeeping (2) lobby (17) location (25) manager (4) money (2) parking (16) pillow (5) pool (16) price (20) rate (11) recommend (7) restaurant (23) room (126) room service (4) service (27) shower (8) shuttle (3) staff (36) street (4) suite (5) to park (2) towel (6) value (2) view (3) walk (2) water pressure (2) wireless (9)

Service

Appears in 27 comments.

88% wrote positive comments about service

The following words were used in comments with Service:
clean (2) coffee (2) desk (2) free (2) friendly (2) good (3) great (4) hotel (8) internet (2) lobby (2) nice (3) offers (2) park (2) price (2) prompt (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was all GREAT.

"Welcome Home " Read full review on TripAdvisor 4/21/2012 Vote

2. The organized dinner (with their sales staff) ended up being out of our ballpark for pricing but the stay and the service in the lodging aspects of this property were very nice.

"Great for a family event " Read full review on TripAdvisor 1/19/2012 Vote

3. Service was good although it did take us a long time to get our bill.

"I enjoyed my stay " Read full review on TripAdvisor 1/17/2012 Vote

4. The customer service was bar far the best I have ever experienced in any hotel.

"Donna W " Read full review on TripAdvisor 11/16/2011 Vote

5. Second, with a waitstaff whose only job is to deliver coffee and checks, you would expect very prompt service.

"Hotel Restaurant Service Poor " Read full review on TripAdvisor 6/1/2011 Vote

6. Service was good.

"Serenity Bed Makes Up For Any Other Shortcomings! " Read full review on TripAdvisor 11/19/2009 Vote

7. Parking is free but they charge for internet service in the room.

"Elegant and Excellent " Read full review on TripAdvisor 10/4/2009 Vote

8. Service great.

"Wonderful stay! " Read full review on Expedia 7/29/2009 Vote

9. Great service.

"Great Hotel " Read full review on Expedia 3/17/2009 Vote

10. I have stayed in hotels for about the same price and received MUCH more and better service as well.

"Sleepless in Indianapolis " Read full review on TripAdvisor 9/29/2008 Vote