Hilton Indianapolis, Indianapolis, Front Desk

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Rank

37th

Out of 274

Hilton Indianapolis	Average Price: $149 Check Rates

Hotel Class:

8181 North Shadeland Avenue

Indianapolis, 46250 View map

3-Star Hotel Rank: 22 of 71
Average review rating: 3.95

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (37) , Travelocity (2) , TripAdvisor (71) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (5) bar (6) bathroom (15) bed (25) bill (3) breakfast (29) charge (5) check in (11) check out (2) closet (2) cost (6) deal (4) decor (3) dinner (2) downtown (10) exercise room (2) fee (2) fitness center (2) food (9) freeway (3) front desk (17) highway (3) hotel (135) housekeeping (2) lobby (17) location (25) manager (4) money (2) parking (16) pillow (5) pool (16) price (20) rate (11) recommend (7) restaurant (23) room (126) room service (4) service (27) shower (8) shuttle (3) staff (36) street (4) suite (5) to park (2) towel (6) value (2) view (3) walk (2) water pressure (2) wireless (9)

Front desk

Appears in 17 comments.

75% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (3) courteous (3) desk (17) friendly (5) great (2) helpful (2) nice (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The receptionists at the front desk were very courteous, noticeably more so than we are used to.

"Unexpected luxury " Read full review on TripAdvisor 4/11/2011 Vote

2. She was friendly and professional, consistent with Mark at the front desk.

"Prime location, ease of access and outstanding service " Read full review on TripAdvisor 4/6/2011 Vote

3. The front desk staff was especially helpful in answering my many questions about the area.

"Amazing Stay " Read full review on TripAdvisor 8/28/2010 Vote

4. Front desk help was super nice and attentive.

"Good place to stay " Read full review on Expedia 3/3/2009 Vote

5. The front desk people were very friendly and courteous.

"My quick weekend in Indy " Read full review on Expedia 8/27/2008 Vote

6. Very clean and the people at the front desk were very friendly and courteous.

"Very nice " Read full review on Expedia 4/2/2008 Vote

7. Front desk staff did their best to accommodate me in an executive room but never got back to me if one opened up.

"Remarkably average " Read full review on TripAdvisor 1/28/2008 Vote

8. Front Desk Service: 3 stars (Friendly, but I checked in online and it took them 5 minutes to figure that out)Decor: Very clean, nice lobby, pool and workout areaRestaurant: Hope this isn`t normal.

"Left me wanting more " Read full review on TripAdvisor 12/28/2007 Vote

9. Catherine from the front desk is a pleasing young lady who welcomed me back every time that I have been back.

"Young staff but getting better " Read full review on TripAdvisor 11/18/2007 Vote

10. The front desk allowed me an early check-in and a late departure.

"I enjoyed my stay " Read full review on TripAdvisor 1/17/2012 Vote