4. ), *We had to get the keys to our room reset two times, *The pillows on the bed did not match, (we had 6 pillows to choose from and couldn't find two that matched!), *The shower curtain was torn and the rings were not hooked, *There were red mildew stains in the corners of the tub, and black and yellow mildew spots on the ceiling, *The telephone in the front room did not work, *The door to the room appeared to have been kicked in, and the latch was loose, *There were food splatters on the wall near the table, *The pool was cloudy, was filled with people doing laps or getting lessons through their health club memberships so that my daughter and I had to stay in one tiny corner and 'stay out of the way,' *The pool had cracked and peeling stucco around the edges, *The track on the closet door was bent so that door was nearly impossible to open and close, *The entry way to the room was poorly lit, and overall, *The general feeling of the walls and fittings in the room was of one of neglect.