Hilton Garden Inn New Orleans Airport, Kenner, Room

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Rank

6th

Out of 15

Hilton Garden Inn New Orleans Airport	Average Daily Rate: NA Check Rates

Hotel Class:

4535 Williams Boulevard

Kenner, 70065 View map

2-Star Hotel Rank: 2 of 9
Average review rating: 4.19

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (22) , MyTravelGuide (16) , TripAdvisor (17)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (1) affordable (1) airport (12) alarm (2) amenity (2) apologetic (1) area (2) arrival (6) bar (2) bath (1) bathroom (1) bed (3) breakfast (10) check in (3) cost (2) dinner (3) discount (1) downtown (3) exterior (1) food (4) freeway (1) front desk (6) hotel (29) housekeeping (2) lake (2) lobby (2) location (8) lunch (1) maid (1) manager (4) mini-bar (1) money (1) parking (1) pillow (2) pool (2) price (1) rate (6) recommend (2) restaurant (5) room (30) room service (1) service (4) shuttle (4) staff (15) street (1) suite (1) towel (2) valet parking (1) value (1) walk (2)

Room	Appears in 29 comments. 33% wrote positive comments about room

The following words were used in comments with Room:
clean (7) comfortable (4) good (2) hotel (3) inn (2) maid (2) management (2) nice (4) night (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Worst of all it took hours to get rooms cleaned.

"Lovely hotel but some housekeeping staff not up to scratch " Read full review on TripAdvisor 5/10/2010 Vote

2. In addition, the rooms were actually quite small.

"ok " Read full review on TripAdvisor 1/4/2010 Vote

3. The room was titled as a non smoking room but had a terrible smoke smell.

"Non Smoking Room smelled like smoke " Read full review on Expedia 3/18/2009 Vote

4. After reading several reviews regarding rooms being released I decided to make reservations here because I love the chain.

"The Customer Service REALLY Sucks!!! " Read full review on TripAdvisor 7/6/2010 Vote

5. Upon arrival this past weekend I learned that our room was released.

"The Customer Service REALLY Sucks!!! " Read full review on TripAdvisor 7/6/2010 Vote

6. I called the reservations line to notify the staff of our delay and was told that our room would be held for us.

"The Customer Service REALLY Sucks!!! " Read full review on TripAdvisor 7/6/2010 Vote

7. It wasn,t only our room, we saw it many times during our stay.

"Lovely hotel but some housekeeping staff not up to scratch " Read full review on TripAdvisor 5/10/2010 Vote

8. If your room overlooks pool, bring ear defenders with you.

"Lovely hotel but some housekeeping staff not up to scratch " Read full review on TripAdvisor 5/10/2010 Vote

9. then later on bedding was removed, even later still when towels and bedding replaced the room doors were firmly closed with trolley blocking doorway.

"Lovely hotel but some housekeeping staff not up to scratch " Read full review on TripAdvisor 5/10/2010 Vote

10. The hotel room was cleaner and much more comfortable than the Marriot we had booked for the rest of the week.

"Better than Marriott! " Read full review on TripAdvisor 2/13/2010 Vote