Hilton Garden Inn New Orleans Airport, Kenner, Manager

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Rank

6th

Out of 15

Hilton Garden Inn New Orleans Airport	Average Daily Rate: NA Check Rates

Hotel Class:

4535 Williams Boulevard

Kenner, 70065 View map

2-Star Hotel Rank: 2 of 9
Average review rating: 4.19

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (22) , MyTravelGuide (16) , TripAdvisor (17)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 4 comments.

The following words were used in comments with Manager:
generous (2) management (4) problem (2)

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1. When we attempted to check in at the Fairfield Inn, the manager advised us that she had cancelled our reservation within the last half hour and that the hotel was completely booked.

"Better than Marriott! " Read full review on TripAdvisor 2/13/2010 Vote

2. A premium room rate was selected and paid for (so-called 'romance package') but the included amenities were not even known of, let alone provided for by the front desk personnel until a repeated third inquiry was made of a manager.

"Very loyal to the Hilton flags, but will avoid returning here " Read full review on TripAdvisor 1/9/2008 Vote

3. We did obtain a credit of one room night after relating all that occurred to the general manager, but until serious personnel changes are known to occur here, I'd strongly suggest seeking alternatives.

"Very loyal to the Hilton flags, but will avoid returning here " Read full review on TripAdvisor 1/9/2008 Vote

4. The problem was when I spoke to the general manager about a problem that occured she flat out called me a liar.

"Don't Go there " Read full review on TripAdvisor 4/30/2009 Vote