Hermitage Hotel, Nashville, Staff

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Rank

2nd

Out of 296

Hermitage Hotel	Average Price: $247 Check Rates

Hotel Class:

231 Sixth Avenue North

Nashville, 37219 View map

5-Star Hotel Rank: 1 of 2
Average review rating: 4.61

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (1) , MyTravelGuide (2) , Travelocity (6) , TripAdvisor (418) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (27) bar (103) bath (37) bathroom (105) bathtub (20) bed (62) bill (12) breakfast (58) brunch (8) charge (18) check in (27) check out (9) closet (15) complimentary (11) concierge (46) cost (8) decor (11) dinner (56) downtown (62) food (78) front desk (40) hotel (623) housekeeping (21) lobby (107) location (80) lunch (15) money (12) parking (19) pillow (29) price (36) rate (15) recommend (42) restaurant (101) room (441) room service (28) service (224) sheets (7) shower (58) spa (11) staff (229) street (21) suite (31) towel (19) tub (42) valet (47) valet parking (12) value (7) view (47) walk (49) wireless (7)

Staff

Appears in 229 comments.

92% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (10) attentive (11) beauty (15) cares (10) courteous (12) desk (17) excellent (11) extremely (11) friendly (44) great (15) helpful (41) hotel (63) lobby (10) most (10) nice (14) professional (14)

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1. Location is great, staff are very helpful, and the housecleaning did a very excellent job.

"4.5 Stars " Read full review on TripAdvisor 5/14/2012 Vote

2. The place is the epitome of gracious luxury - and the staff are wonderful.

"Luxurious, friendly staff - defines "hospitality" " Read full review on TripAdvisor 5/10/2012 Vote

3. Wonderful hotel, very efficient and friendly staff.

"Great experience " Read full review on TripAdvisor 4/27/2012 Vote

4. The staff are exceptional and I think the rooms are up there with the best of the bes - spacious, well appointed (towels, linens).

"Worth every penny. " Read full review on TripAdvisor 4/26/2012 Vote

5. The staff was extremely helpful and friendly, and I need to mention the little dress and jewelry boutique to the left of the front entrance, where I purchased a sweet little black dress and some jewelry - great selection for a small space, and a lovely salesperson.

"Luxurious Lodging in the Heart of Nashville " Read full review on TripAdvisor 4/25/2012 Vote

6. The staff I met were all friendly, but did not seem very knowledgeable--a lot of hemming and hawing with my questions about hotel policies and area information.

"Just OK " Read full review on TripAdvisor 4/20/2012 Vote

7. The staff is very prompt and courteous, and although I was always happy to give tips to those who helped us out I was grateful that the staff didn't linger around in an annoying way expecting anything, which always kind of bugs me at hotels.

"wonderful stay " Read full review on TripAdvisor 4/18/2012 Vote

8. When we arrived, the staff was very welcoming.

"Very nice hotel " Read full review on TripAdvisor 4/18/2012 Vote

9. The service is exceptional, from front desk, concierge, room dining, restaurant, every member of staff is perfect at what they do.

"Do I have to leave?? " Read full review on TripAdvisor 4/7/2012 Vote

10. The concierge, Vicky, cheerfully wrangled up show tickets, and a member of the staff efficiently arranged for our rental car.

"Elegant hotel with down-home friendliness " Read full review on TripAdvisor 4/7/2012 Vote