Hermitage Hotel, Nashville, Front Desk

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Rank

2nd

Out of 296

Hermitage Hotel	Average Price: $247 Check Rates

Hotel Class:

231 Sixth Avenue North

Nashville, 37219 View map

5-Star Hotel Rank: 1 of 2
Average review rating: 4.61

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (1) , MyTravelGuide (2) , Travelocity (6) , TripAdvisor (418) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (27) bar (103) bath (37) bathroom (105) bathtub (20) bed (62) bill (12) breakfast (58) brunch (8) charge (18) check in (27) check out (9) closet (15) complimentary (11) concierge (46) cost (8) decor (11) dinner (56) downtown (62) food (78) front desk (40) hotel (623) housekeeping (21) lobby (107) location (80) lunch (15) money (12) parking (19) pillow (29) price (36) rate (15) recommend (42) restaurant (101) room (441) room service (28) service (224) sheets (7) shower (58) spa (11) staff (229) street (21) suite (31) towel (19) tub (42) valet (47) valet parking (12) value (7) view (47) walk (49) wireless (7)

Front desk

Appears in 40 comments.

88% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (5) helpful (8) hotel (4) housekeeping (5) liked (5) professional (2) return (2) smell (2) staff (18) valet (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service is exceptional, from front desk, concierge, room dining, restaurant, every member of staff is perfect at what they do.

"Do I have to leave?? " Read full review on TripAdvisor 4/7/2012 Vote

2. I was given a top floor room which I suspect the front desk thought would be quiet it was at the end of a hallway but turned out to be right next to the service elevator which at times shook the wall.

"Nashville elegance " Read full review on TripAdvisor 10/20/2011 Vote

3. I also really liked how the front desk staff asked what would be the optimum time for housekeeping to service our room during our stay.

"One of the few 5 star hotels that actually earns the rating " Read full review on TripAdvisor 8/8/2011 Vote

4. Not only is the hotel lobby beautiful with impeccable service (front desk, doormen, valet, and concierge), but the room and bathroom were very large and spacious, the bathroom was immaculate (even the grout in the shower and floor!), the towels and sheets don't have a smell like typical hotels (just a clean smell.

"Cleaneast hotel I've ever seen! " Read full review on TripAdvisor 7/7/2011 Vote

5. Front desk staff particularly good with touring tips and directions.

"Great hotel, staff and location " Read full review on TripAdvisor 7/5/2011 Vote

6. I distinctly remember the front desk people being super courteous and proper.

"really nice hotel with old school vibe and super friendly staff " Read full review on TripAdvisor 6/28/2011 Vote

7. Front desk service was particularly nice.

"Exceptional Experience " Read full review on TripAdvisor 10/17/2009 Vote

8. The concierge was extremely professional and helpful, and the front desk staff was courteous and efficient.

"Incredible hotel-exemplifies true luxury and service " Read full review on TripAdvisor 8/16/2009 Vote

9. The front desk staff is friendly and extremely helpful.

"Super hotel!!! " Read full review on TripAdvisor 1/7/2009 Vote

10. When we checked in at the front desk, the personnel were very nice, cordial, polite and helpful.

"Loved The Hermitage Hotel Experience " Read full review on TripAdvisor 12/9/2008 Vote