Drury Plaza Hotel Riverwalk, San Antonio, Staff

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Rank

1st

Out of 504

Drury Plaza Hotel Riverwalk	Average Price: $179 Check Rates

Hotel Class:

105 South Saint Mary's Street

San Antonio, 78205 View map

5-Star Hotel Rank: 1 of 20
Average review rating: 4.66

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (70) , MyTravelGuide (10) , Travelocity (52) , TripAdvisor (675) , YahooTravel (3)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (52) balcony (65) bar (76) bathroom (110) bed (151) breakfast (690) charge (32) check in (75) check out (35) complimentary (61) cost (29) deal (39) deck (28) decor (34) dinner (90) downtown (100) fee (23) food (243) front desk (114) hot tub (112) hotel (1658) housekeeping (29) lobby (201) location (422) lunch (23) manager (52) money (56) parking (141) pillow (32) pool (409) price (127) rate (77) recommend (129) restaurant (133) room (1230) room service (23) service (187) shower (33) spa (21) staff (478) street (87) suite (246) towel (40) tub (39) valet (103) valet parking (77) value (62) view (310) walk (334) wireless (44)

Staff Traveler Insight - Friendly Staff

Appears in 478 comments.

96% wrote positive comments about staff

The following words were used in comments with Staff:
clean (50) courteous (25) desk (44) excellent (22) extremely (19) free (22) friendly (185) great (74) helpful (154) hotel (118) location (25) need (18) nice (45) pleasant (27)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The lobby is beautiful, the staff are friendly and competent.

"Captain Jack " Read full review on TripAdvisor 5/18/2012 Vote

2. Everyone was exceptionally friendly from the staff working the front desk to the housekeeping personnel.

"Excellent hotel right on the river! " Read full review on TripAdvisor 5/15/2012 Vote

3. This was the only con to the staff though- overall very nice.

"a nice stay " Read full review on TripAdvisor 5/14/2012 Vote

4. very friendly staff 6.

"a nice stay " Read full review on TripAdvisor 5/14/2012 Vote

5. Nice, clean, easy access to the action, updated, good, great, free food, friendly, helpful, pleasant staff.

"Now I understand the hype " Read full review on TripAdvisor 5/12/2012 Vote

6. The staff were nice and very helpful so that was a plus when needing to unload our bags.

"Now I understand the hype " Read full review on TripAdvisor 5/12/2012 Vote

7. The hotel staff were walking around asking if customers needed anything, cleaning off tables in a timely manner, etc..

"Now I understand the hype " Read full review on TripAdvisor 5/12/2012 Vote

8. The staff were all friendly and helpful and it is at a great location to access the river walk, you merely walk downstairs.

"Smiling friendly faces " Read full review on TripAdvisor 5/11/2012 Vote

9. We found the front desk staff to be very accommodating.

"Great Place to Stay in San Antonio " Read full review on TripAdvisor 5/10/2012 Vote

10. The staff is WONDERFUL and very HELPFUL.

"Great Place to Stay in San Antonio " Read full review on TripAdvisor 5/10/2012 Vote