Drury Plaza Hotel Riverwalk, San Antonio, Service

OpinionWell's Blog

Home » United States » Texas » San Antonio Destinations » San Antonio Hotels » Drury Plaza Hotel Riverwalk

OpinionWell
Rank

1st

Out of 504

Drury Plaza Hotel Riverwalk	Average Price: $179 Check Rates

Hotel Class:

105 South Saint Mary's Street

San Antonio, 78205 View map

5-Star Hotel Rank: 1 of 20
Average review rating: 4.66

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (70) , MyTravelGuide (10) , Travelocity (52) , TripAdvisor (675) , YahooTravel (3)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (52) balcony (65) bar (76) bathroom (110) bed (151) breakfast (690) charge (32) check in (75) check out (35) complimentary (61) cost (29) deal (39) deck (28) decor (34) dinner (90) downtown (100) fee (23) food (243) front desk (114) hot tub (112) hotel (1658) housekeeping (29) lobby (201) location (422) lunch (23) manager (52) money (56) parking (141) pillow (32) pool (409) price (127) rate (77) recommend (129) restaurant (133) room (1230) room service (23) service (187) shower (33) spa (21) staff (478) street (87) suite (246) towel (40) tub (39) valet (103) valet parking (77) value (62) view (310) walk (334) wireless (44)

Service

Appears in 187 comments.

90% wrote positive comments about service

The following words were used in comments with Service:
clean (14) customer (15) drink (10) excellent (18) food (16) free (20) friendly (25) good (17) great (48) helpful (10) hotel (46) location (19) nice (15)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Superb service by housekeeping.

"Good location and great amenities " Read full review on TripAdvisor 5/6/2012 Vote

2. -ServiceI was impressed with the service.

"Perfect Location & Awesome Perks " Read full review on TripAdvisor 5/1/2012 Vote

3. You get a great room, 2 free meals per day, an indoor and an outdoor pool with spas and awesome service.

"Fantastic in every aspect " Read full review on TripAdvisor 4/29/2012 Vote

4. That is just one example of the excellent service.

"Fantastic in every aspect " Read full review on TripAdvisor 4/29/2012 Vote

5. Customer service like we experienced is a failing art form--but not at the Plaza Hotel.

"Everything Wonderful " Read full review on TripAdvisor 4/23/2012 Vote

6. This great customer service was typical of our stay from beginning to end.

"Can't beat it! " Read full review on TripAdvisor 4/9/2012 Vote

7. The service was great.

"service over and above !!! " Read full review on TripAdvisor 4/5/2012 Vote

8. Great customer service.

"Free ammenities are nice " Read full review on TripAdvisor 4/4/2012 Vote

9. The internet service at this hotel was outstanding compared to many hotels I have been and the best part was not additonal fee.

"Great Value!! " Read full review on TripAdvisor 4/1/2012 Vote

10. The staff is terrific from front desk, housekeeping, to great service at kickback hour.

"Great Value!! " Read full review on TripAdvisor 4/1/2012 Vote