Hilton Garden Inn Phoenix Airport, Phoenix, Front Desk

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Rank

20th

Out of 366

Hilton Garden Inn Phoenix Airport	Average Price: $112 Check Rates

Hotel Class:

3422 East Elwood At University

Phoenix, 85040 View map

3-Star Hotel Rank: 11 of 62
Average review rating: 4.38

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (33) , Travelocity (5) , TripAdvisor (109)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (3) bar (11) bath (2) bathroom (7) bed (31) bill (8) breakfast (42) charge (3) check in (8) check out (3) closet (2) cost (4) deal (7) dinner (8) downtown (5) fitness center (2) food (20) freeway (3) front desk (39) highway (4) hot tub (3) hotel (161) housekeeping (3) lake (2) lobby (9) location (33) manager (4) mini bar (2) parking (14) pillow (6) pool (29) price (13) rate (6) recommend (10) restaurant (33) room (161) room service (5) service (31) shower (5) shuttle (44) spa (2) staff (71) street (3) suite (30) towel (7) tub (4) value (6) water pressure (3) whirlpool (2) wireless (11)

Front desk Traveler Insight - Friendly Front Desk

Appears in 39 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (2) clerk (3) courteous (2) desk (39) free (3) friendly (6) great (3) helpful (6) nice (7) park (3) personable (4) pleasant (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk was friendly and check in very quick.

"Great Stop Near the Airport " Read full review on TripAdvisor 12/26/2011 Vote

2. The front desk staff was exceptionally nice and helpful.

"Great Place to be near the Airport " Read full review on TripAdvisor 12/15/2011 Vote

3. A wedding reception was in progress at the hotel that night, so Ree at the front desk went out of her way to put us somewhere quiet and away from the hubbub.

"Great Place to be near the Airport " Read full review on TripAdvisor 12/15/2011 Vote

4. Rooms were clean and front desk and cafe staff were attentive.

"Ok but not great " Read full review on TripAdvisor 11/11/2011 Vote

5. The front desk attendants were genuinely happy and nice.

"It was like being home! " Read full review on TripAdvisor 8/9/2011 Vote

6. Food at the bar was great, and the morning girl at the front desk was very nice.

"Inviting place to stay " Read full review on TripAdvisor 5/26/2011 Vote

7. The front desk employees are exceptional.

"Excellent service, spotless, relaxing " Read full review on TripAdvisor 5/16/2011 Vote

8. I wanted to give 1 star but the service from front desk was great in helping us to recover our bad experience.

"Unlike everybody else we had a terrible experience " Read full review on TripAdvisor 12/6/2010 Vote

9. The front desk staff was helpful and courteous to us.

"Great Find! " Read full review on TripAdvisor 8/23/2010 Vote

10. Pleasantly surprised upon arrival and the front desk person (Victor) was so helpful.

"Loved It! " Read full review on TripAdvisor 7/26/2010 Vote