1. when we went back to talk to the owner, we were met with a nasty toned owner who continuously attacked me on a personal level saying things such as 'spoiled, arrogant, a pain in his a s s, stuck up' none of which are true, I just don't think someone should pay for a room where bugs are crawling on the bed and mold is eroding the shower door, AM I WRONG?He said that since we checked in at 5pm we had no reason to not pay, claiming that since we had the key from 5-11:45pm we should have known right away if we didn't want the room.