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Rank
45th
Out of 177

Embassy Suites Philadelphia

Average Price: $183  
 
Hotel Class:
9000 Bartram Avenue
Philadelphia, 19153 View map  
3-Star Hotel Rank: 25 of 57
Average review rating: 3.22
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (38) , MyTravelGuide (23) , Travelocity (12) , TripAdvisor (192) , YahooTravel (10)
SAFE TO BOOK ? (0/5 issues found)
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Cares
Appears in 11 comments. 
The following words were used in comments with Cares:
desk (2)   hotel (3)   not (4)   staff (3)    
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1. Shuttle service was excellent,the driver was perfect always on time and explained all the important sites for us to visit and was careful not to lose us and he came back and again explained to us where and how to get around he treated us like a family.
"Thanks For Your Hospitality. " Read full review on TripAdvisor   6/16/2011 Vote      
2. Loud party next door, doors slamming on first floor at 2am no one cared.
"ok " Read full review on TripAdvisor   11/29/2010 Vote      
3. So, just be careful when you reserve that if you are given the 'sunday night rate', you ask if it would be less if you arrived on Sat.
"One of the best hotels I've stayed at, BUT watch what rate you are given " Read full review on TripAdvisor   4/8/2010 Vote      
4. If you are going from the hotel to the historical part of Philly, be careful about allowing the GPS to take you on side streets to downtown vs.
"Typical Embassy Suites " Read full review on TripAdvisor   6/24/2009 Vote      
5. Called front desk who said they would take care of it immediately.
"Very nice rooms, but dirty dishes left all night. " Read full review on Expedia   6/4/2009 Vote      
6. About 10 minutes later, desk clerk brought me new room key and said they would take care of dishes and that I would not be charged for it, since I had only been there a very short time.
"Very nice rooms, but dirty dishes left all night. " Read full review on Expedia   6/4/2009 Vote      
7. I spoke to the morning supervisor and he showed no care.
"Hotel room has rats. Please stay away. " Read full review on YahooTravel   1/26/2009 Vote      
8. I was overwhelmed with the feeling that neither the restaurant personnel nor the staff really cared about our well being.
"bad experience " Read full review on Travelocity   5/1/2007 Vote      
9. Maybe the manager should read the reviews of his or her hotel on this website and fix some of the maintainance problems, but unfortunately most of the staff here don`t seem to care about the condition of the hotel or the needs of their guests, which is very sad.
"So-so Embassy Suites. Could be better. " Read full review on TripAdvisor   8/29/2005 Vote      
10. It indicates that they are just going through the motions of their job and don't truly care about customer satisfaction.
Read full review on MyTravelGuide   5/20/2005 Vote      
   
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