6. I had asked for a King bed in a smoking room, and the agency told me that WAS available & the price, but the clerk at the hotel then said, 10 minutes later, that there was no King beds or smoking rooms available& the price was more than I had been quoted by the agency, the clerk that night was not too friendly & when I told him I had just been quoted a different price & a King smoking room, he didn`t seen to care & said all we have is a non smoking queen room.