Embassy Suites Houston, Houston, Responsive

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Rank

61st

Out of 718

Embassy Suites Houston	Average Price: $200 Check Rates

Hotel Class:

2911 Sage Road

Houston, 77056 View map

3-Star Hotel Rank: 30 of 121
Average review rating: 4.01

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (34) , MyTravelGuide (4) , Travelocity (3) , TripAdvisor (98) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amazed (2) attentive (7) awesome (5) beautiful (6) best (20) better (8) big (4) cares (10) clean (40) comfortable (21) complementary (3) convenient (4) delicious (4) efficient (2) elegant (2) excellent (12) exceptional (4) first class (3) free (28) fresh (7) friendly (26) generous (6) good (51) great (67) happy (10) helpful (20) huge (7) impress (2) liked (26) love (12) memorable (2) new (10) nice (58) outstanding (5) perfect (4) perfectly (2) pleasant (7) plenty (5) positive (2) professional (3) quiet (12) reasonable (7) reasonably (2) responsive (5) soft (4) spacious (7) superb (2) tasteful (2) welcoming (5) wonderful (14)

Responsive

Appears in 5 comments.

The following words were used in comments with Responsive:
never (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I called hilton corporate and wrote a letter, also never got a response.

"Incompetent Management and Unresolved Overcharges " Read full review on TripAdvisor 12/22/2011 Vote

2. I called five times, left messages for the manager and the comptroller, never got a response.

"Incompetent Management and Unresolved Overcharges " Read full review on TripAdvisor 12/22/2011 Vote

3. The staff is friendly and responsive and requests are met quickly and with great charm and grace.

"Typical Embassy Suites great use of space and all the amenities " Read full review on TripAdvisor 2/25/2011 Vote

4. The managerial staff was non-responsive to our requests.

"Horrible customer service and thieving housekeepers " Read full review on TripAdvisor 2/18/2010 Vote

5. I just received a response to my letter disputing my account (claiming, for example, that my room was in fact cleaned on March 14) and offering one free night at Hilton hotels.

"A Most Unpleasant Experience " Read full review on TripAdvisor 3/31/2008 Vote