Marriott Houston, Houston, Cares

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Rank

44th

Out of 718

Marriott Houston	Average Price: $204 Check Rates

Hotel Class:

2900 Briarpark Drive

Houston, 77042 View map

3-Star Hotel Rank: 19 of 121
Average review rating: 4.01

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (8) , MyTravelGuide (131) , TripAdvisor (78) , YahooTravel (24)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Cares

Appears in 7 comments.

The following words were used in comments with Cares:
credit (2) hotel (2) management (2) not (3) room (2) useful (3)

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1. The inside part is not really big enough for serious swimming, and there is a gap in the pool wall to get to the outside section - be careful not to bump you head.

"Friendly staff, standard Marriott values " Read full review on TripAdvisor 11/12/2011 Vote

2. Edgar, a manager took care of us in the end and was very pleasant.

"Shame you have to complain to get good service. " Read full review on TripAdvisor 11/5/2011 Vote

3. The only excuse I received was the hotel had done layoffs and they are short of staff and the managment does not care.

"This hotel needs to LOOSE MARRIOT FLAG " Read full review on TripAdvisor 6/29/2009 Vote

4. We were very offended by the lack of customer care and hospitality at the Marriott Westchase and won't be coming back again.

"We Are Never Coming Here Again " Read full review on TripAdvisor 4/14/2009 Vote

5. Also the rest room could use a more careful and delignet cleaning.

"Just ok " Read full review on YahooTravel 9/26/2005 Vote

6. Be careful when using a Credit/Debit Visa Card ($3,000 available per day) that the hotel uses the card as a credit card when you check in or if you order room service the servers will come back to interrupt you meal to collect cash making it necessary to call the front desk,TWICE.

Read full review on MyTravelGuide 6/15/2005 Vote

7. took care of every need w/smile.

Read full review on MyTravelGuide 4/22/2005 Vote