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OpinionWell
Rank
3rd
Out of 93

Westin Detroit

Average Price: $181  
 
Hotel Class:
2501 Worldgateway Place
Detroit, 48242 View map  
4-Star Hotel Rank: 3 of 11
Average review rating: 4.4
OpinionWell Value Index: 8
Traveler reviews analyzed: Expedia (39) , MyTravelGuide (234) , TripAdvisor (447) , YahooTravel (23)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Professional
Appears in 19 comments. 
The following words were used in comments with Professional:
children (2)   courteous (3)   desk (3)   efficient (2)   enjoy (2)   fast (2)   friendly (7)   helpful (2)   hotel (6)   kid (2)   location (3)   management (2)   personable (2)   room (4)   service (6)   staff (11)   valet (2)    
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1. Check in was fast, and every hotel associate we encountered was courteous, professional, and efficient.
"Convenient and consistently great service " Read full review on TripAdvisor   4/6/2012 Vote      
2. Manager Tamer M went FAR out of his way to resolve my situation and did so with kindness and professionalism.
"Valet Parking Error: Saved by Superb Customer Service " Read full review on TripAdvisor   3/30/2012 Vote      
3. The staff is always professional, courteous and helpful.
"Why stay anywhere else " Read full review on TripAdvisor   3/22/2012 Vote      
4. In fact, all of the staff members we encountered, from room service, to the bar and restaurant were very helpful, friendly and professional.
"A Great Airport Hotel " Read full review on TripAdvisor   8/2/2011 Vote      
5. Check in was fast and easy and all staff were courteous and professional.
"First Rate Experience " Read full review on TripAdvisor   5/17/2011 Vote      
6. Most of my professional career involved about 90% travel; I like the Four Seasons, and the Ritz Carlton chains.
"Cosmopolitan airport with spa-like atmosphere & absolute quiet " Read full review on TripAdvisor   4/27/2011 Vote      
7. Some serious professional training is needed for the management, reservations, and front desk staff (at least the ones I encountered) of this hotel.
"Great location and convenience, horrible telephone and front desk experience. " Read full review on TripAdvisor   3/26/2011 Vote      
8. The staff is friendly, professional, and efficient.
"This is where it is at for a hotel close to the airport " Read full review on TripAdvisor   1/10/2011 Vote      
9. The rooms are always well maintained and the staff act in a very professional and almost hotel boutique fashion.
"Westin @ DTW is always a great stay " Read full review on TripAdvisor   8/1/2009 Vote      
10. The service at the hotel was at all times very friendly and professional.
"Classy and great service " Read full review on TripAdvisor   5/15/2009 Vote      
   
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