The Westin City Center, Dallas, Helpful

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Rank

36th

Out of 453

The Westin City Center	Average Price: $226 Check Rates

Hotel Class:

650 North Pearl Street

Dallas, 75201 View map

4-Star Hotel Rank: 16 of 20
Average review rating: 3.56

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (25) , MyTravelGuide (39) , Travelocity (4) , TripAdvisor (128) , YahooTravel (18)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 57 comments.

The following words were used in comments with Helpful:
comfortable (3) concierge (8) desk (11) extremely (5) friendly (12) great (6) hotel (5) knowledgable (3) most (3) need (3) new (3) nice (7) not (5) park (4) professional (3) quickly (3) room (7) service (3) staff (26) valet (7)

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1. The valet parking attendants were cheerful and quickly unloaded our and luggage and helped us get to the check-in area, where we were greeted by a friendly staff that had us quickly checked in and helped to our room.

"Great hotel and excellent location in downtown Dallas. " Read full review on TripAdvisor 3/6/2012 Vote

2. From the time you arrive you are greeted by friendly and helpful staff.

"Great hotel and excellent location in downtown Dallas. " Read full review on TripAdvisor 3/6/2012 Vote

3. The carbs were fresh, the eggs weren't watery and the staff were very helpful and nice.

"Great Deal! " Read full review on TripAdvisor 2/20/2012 Vote

4. Front desk staff were friendly and helpful.

"Great location and rooms, w/ a few caveats " Read full review on TripAdvisor 10/16/2011 Vote

5. If you were comforted in the rooms, that would help.

"Why stay here? " Read full review on TripAdvisor 10/13/2011 Vote

6. She went out of her way repeatedly to help us with some emergency purchases while never ignoring other customers.

"Marriot downtown " Read full review on TripAdvisor 9/22/2011 Vote

7. The front desk staff on the other hand could not have been nicer or more helpful.

"Beautiful rooms but chemical smell throughout " Read full review on TripAdvisor 8/12/2011 Vote

8. Most importantly, when we requested help (and we called the event planner frequently) support was not provided.

"Worst possible experience " Read full review on TripAdvisor 6/27/2011 Vote

9. The staff is extremely friendly and helpful.

"Convenient Downtown Location " Read full review on TripAdvisor 6/25/2011 Vote

10. On a postive note, the staff were so helpful - Sambuca is a great restaurant/club with live music and grateful this was pointed out to us.

"Tired hotel, the staff were the best part. " Read full review on TripAdvisor 5/22/2010 Vote