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Rank
10th
Out of 453

The Stoneleigh Hotel & Spa

Average Price: $236  
 
Hotel Class:
2927 Maple Avenue
Dallas, 75201 View map  
3-Star Hotel Rank: 4 of 88
Average review rating: 4.25
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (50) , MyTravelGuide (82) , TripAdvisor (130) , YahooTravel (24)
SAFE TO BOOK ? (2/5 issues found)
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Helpful
Appears in 63 comments. 
The following words were used in comments with Helpful:
arrival (3)   car (3)   courteous (5)   desk (3)   excellent (3)   friendly (17)   great (3)   hotel (14)   location (3)   nice (5)   not (8)   offers (2)   park (6)   reception (3)   room (3)   service (5)   staff (36)   valet (6)   walking (2)   well (2)    
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1. The interior is gorgeous and the parking attendants and night staff were incredibly helpful.
"Horrible front desk " Read full review on TripAdvisor   4/21/2012 Vote      
2. First, the service - each time I arrive the valets know me by name, have a smile and ask if they can help, this has never happened to me in any other hotel (as a result I've gotten to know them well) and is a great first impression for the Stoneleigh.
"Superb property, superlative service " Read full review on TripAdvisor   4/13/2012 Vote      
3. I couldn't get the free wifi to connect and called reception to help.
"Total Lack of Service! " Read full review on TripAdvisor   4/9/2012 Vote      
4. When I arrived, no one offered to help with my bags, upon checking in, there was no recognition that I was a return guest, much less having spent thousands of $ the past year at the hotel.
"Total Lack of Service! " Read full review on TripAdvisor   4/9/2012 Vote      
5. Everyone was very helpful and knowledgeable.
"Great experience " Read full review on TripAdvisor   3/29/2012 Vote      
6. The hotel was beautiful, and the staff was very friendly and helpful.
"Nice hotel, but disorganized spa and inaccurate charges hampered experience " Read full review on TripAdvisor   3/5/2012 Vote      
7. The entire staff is friendly and helpful.
"The Best Hotel in Dallas. " Read full review on TripAdvisor   2/19/2012 Vote      
8. We also walked past a man that worked there as we were dragging our bags and he didn't even ask to help.
"Just Average... " Read full review on TripAdvisor   11/13/2011 Vote      
9. The staff was really friendly and helpful and made us feel as special as anyone else there.
"An Oasis in the Middle of the City " Read full review on TripAdvisor   9/26/2011 Vote      
10. Very nice and help valet parking attendants.
"21st Anniversary " Read full review on TripAdvisor   9/6/2011 Vote      
   
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