5. We had to search 6 floors before we found an ice machine, it took almost 3 minutes to get any warm water, much longer for hot, one elevator was out of service half the time, the rear entry door was hanging by one hinge and unusable, the front entry doors had to be wrestled open for most of the weekend, hallways were generally dingy looking, and don't even THINK of getting a roll-away bed for a third guest.