Sheraton Cincinnati, Cincinnati, Helpful

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Rank

9th

Out of 150

Sheraton Cincinnati	Average Price: $121 Check Rates

Hotel Class:

11320 Chester Road

Cincinnati, 45246 View map

3-Star Hotel Rank: 5 of 28
Average review rating: 3.02

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (21) , TripAdvisor (146)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Helpful

Appears in 41 comments.

The following words were used in comments with Helpful:
busy (2) clean (2) comfortable (2) computer (2) decent (2) desk (5) few (2) friendly (6) great (4) hotel (16) huge (2) liked (2) management (3) need (7) not (3) offers (6) room (9) service (2) staff (16) useful (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. desk staff helpful - out dated rooms - overall needs updating.

"outdated room furnishings - excellent bed - shabby hall carpets - reserved staff " Read full review on TripAdvisor 5/5/2012 Vote

2. On the pro side: the staff was helpful and the air conditioning was cold.

"Another OK, not great, Crowne Plaza " Read full review on TripAdvisor 5/3/2012 Vote

3. The staff was super nice and had no issue with helping in anyway.

"FAN-TASTIC " Read full review on TripAdvisor 4/23/2012 Vote

4. On the positive side, the staff was professional, courteous and helpful.

"Shabby and worn, but the service is great. " Read full review on TripAdvisor 2/28/2012 Vote

5. The helpful reception moved us to the tower block into another suite, still overlooking the freeway - but as the bedroom was separate and had a door we could at least sleep (bed was comfortable as you would expect of a C.

"Great receptionist.. But thats all! " Read full review on TripAdvisor 10/24/2011 Vote

6. When we checked in the greeting and service from the receptionist was great, so friendly and helpful.

"Great receptionist.. But thats all! " Read full review on TripAdvisor 10/24/2011 Vote

7. always happy to help and very sweet.

"Had a great time! We will be back! " Read full review on TripAdvisor 8/31/2011 Vote

8. The front desk staff was helpful and efficient at both check-in and check-out.

"A very pleasant stay " Read full review on TripAdvisor 7/24/2011 Vote

9. I bought an air freshener but it didn't help and I didn't feel like changing rooms.

"Room stinks, literally. " Read full review on TripAdvisor 6/20/2011 Vote

10. When all the roll-aways were taken, not only were we offered a second room with two doubles, but the keys were delivered to our room by two employees who offered to help us move across the hall.

"AMAZING service in a convenient location. " Read full review on TripAdvisor 5/31/2011 Vote