Sheraton Charlotte, Charlotte, Exceptional

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Rank

22nd

Out of 269

Sheraton Charlotte	Average Price: $134 Check Rates

Hotel Class:

3315 Scott Futrell Drive

Charlotte, 28208 View map

3-Star Hotel Rank: 14 of 67
Average review rating: 3.61

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (14) , Travelocity (5) , TripAdvisor (137) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (4) attentive (3) awesome (6) beautiful (17) best (6) better (17) better than average (2) big (7) cares (6) clean (61) comfortable (46) convenient (16) cool (3) courteous (4) decent (7) efficient (4) enjoyable (3) excellent (11) exceptional (4) fantastic (4) fast (3) free (42) friendly (39) fun (4) good (72) great (76) happy (4) heavenly (4) helpful (33) huge (5) impressed (3) liked (32) love (5) new (11) nice (100) perfect (4) pleasant (12) pleased (4) plenty (6) positive (4) professional (4) quiet (3) reasonable (6) responsive (4) secure (3) spacious (14) spotless (3) tasteful (5) welcoming (4) wonderful (6)

Exceptional

Appears in 4 comments.

The following words were used in comments with Exceptional:
customer (2) hotel (2) service (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Everything was great except the jacuzzi was out of order.

"Very friendly staff.. " Read full review on TripAdvisor 2/9/2011 Vote

2. My room was no exception - it REEKED of stale cigarettes, and for some reason the temperature was set somewhere between 'freezing' and 'North Pole.

"Felt like I was in an old motel " Read full review on TripAdvisor 8/23/2010 Vote

3. They could teach other hotels what it means to provide exceptional customer service with more than lip service.

"Sheraton Hotel Review " Read full review on Travelocity 2/1/2010 Vote

4. The Staff's customer service was exceptional and made thankful that I selected this hotel.

"Sheraton Hotel Review " Read full review on Travelocity 2/1/2010 Vote