Renaissance Charlotte, Charlotte, Responsive

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Rank

10th

Out of 269

Renaissance Charlotte	Average Price: $168 Check Rates

Hotel Class:

5501 Carnegie Boulevard

Charlotte, 28209 View map

3-Star Hotel Rank: 4 of 67
Average review rating: 4

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (397) , Travelocity (3) , TripAdvisor (119) , YahooTravel (11)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Responsive

Appears in 5 comments.

The following words were used in comments with Responsive:
need (2)

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1. We found the hotel to be very welcoming with a responsive staff - we got upgraded to a larger room at our original rate when we asked and when we called for something (making the sofabed for our child, bringing extra towels/toiletries) they were quick to answer.

"Excellent Customer Service and Great Atmosphere " Read full review on TripAdvisor 7/6/2011 Vote

2. But, the response did not warrant considering this property for a future stay in the area.

"Misses the mark " Read full review on TripAdvisor 12/14/2010 Vote

3. Apparently the person responsible for picking up breakfast cards was a no-show.

"Mixed Review " Read full review on TripAdvisor 3/8/2010 Vote

4. They were responsive to my needs and requests.

Read full review on MyTravelGuide 4/16/2008 Vote

5. They were responsive to my needs and requests.

Read full review on MyTravelGuide 4/16/2008 Vote