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Rank
20th
Out of 269

Embassy Suites Charlotte

Average Price: $130  
 
Hotel Class:
4800 South Tryon Street
Charlotte, 28217 View map  
3-Star Hotel Rank: 12 of 67
Average review rating: 3.92
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (38) , MyTravelGuide (9) , Travelocity (13) , TripAdvisor (146) , YahooTravel (7)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Exceptional
Appears in 11 comments. 
The following words were used in comments with Exceptional:
breakfast (4)   good (4)   hot (2)   need (2)   not (4)   service (4)   soap (2)    
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1. The room furniture is outdated (except for the TVs).
"Appears to be going downhill " Read full review on TripAdvisor   5/15/2012 Vote      
2. You don't need a key to get in or out so I'm not sure what the point of the gates is except to make for confusing entry/exit and creating dead ends without turnarounds; if there is not a parking space you have to back all the out of the dead end.
"An "Average" Embassy Suites - which is still a very good hotel. " Read full review on TripAdvisor   3/31/2012 Vote      
3. Thank you Embassy Suites for your exceptional customer service.
"Fantastic service and amazing free breakfast " Read full review on TripAdvisor   3/13/2012 Vote      
4. The staff here were exceptional - especially the 3 ladies making the hot breakfast - very kind and pleasant, something that is often lacking at other hotels.
"Fantastic service and amazing free breakfast " Read full review on TripAdvisor   3/13/2012 Vote      
5. Understand - it is not near our families nor convenient to our needs but the service here is EXCEPTIONAL.
"WOW - This Trip Exceeded Our Expectations! " Read full review on TripAdvisor   12/30/2011 Vote      
6. The service desk barely acknowledged us with the exception of check-in.
"French Toast and Pancakes Yipee! " Read full review on TripAdvisor   4/27/2011 Vote      
7. It was clean except for one detail--the soap dish still had soap bar residue from the previous guest.
"Hot breakfast/happy hour/friendly staff made for a great stay " Read full review on TripAdvisor   10/21/2010 Vote      
8. The gates seems pretty useless when nothing is required to come and go except the presence of a vehicle, but they do a good job slowing down traffic.
"Hot breakfast/happy hour/friendly staff made for a great stay " Read full review on TripAdvisor   10/21/2010 Vote      
9. The service was good, not exceptional but very good.
"No surprises " Read full review on TripAdvisor   1/26/2010 Vote      
10. No shampoo provided, except for a half-used bottle sitting on top of the shower rod-yeah nice.
"should have listened " Read full review on TripAdvisor   8/26/2009 Vote      
   
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