Buckminster Hotel, Boston, Helpful

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Rank

39th

Out of 197

Buckminster Hotel	Average Price: $182 Check Rates

Hotel Class:

645 Beacon Street

Boston, 02215 View map

2-Star Hotel Rank: 2 of 24
Average review rating: 2.85

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (7) , MyTravelGuide (11) , Travelocity (9) , TripAdvisor (233) , YahooTravel (43)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 70 comments.

The following words were used in comments with Helpful:
breakfast (3) clean (4) courteous (5) desk (17) extremely (5) friendly (27) good (3) great (4) hotel (10) much (4) need (4) not (4) offers (3) park (3) pleasant (3) polite (3) room (9) staff (48) thought (3) welcoming (3)

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1. Check out staff much more pleasant and very helpful - even carried my bag out to the taxi - what a difference - doesnt cost anything to be friendly and polite.

"not impressed " Read full review on TripAdvisor 4/17/2012 Vote

2. I asked what they were going to be able to do to help me, as I had booked the hotel because of its low rates, and most other rooms in the city would be upwards of $300.

"HORRIBLE Customer Service! " Read full review on TripAdvisor 3/19/2012 Vote

3. Perhaps offering to rebook all the effected guests at partial or full cost to the hotel or even offering a complimentary or reduced nights stay at some point in the future?In the end, we were lucky enough to book at the Colonnade (can not recommend them enough, so kind and helpful.

"HORRIBLE Customer Service! " Read full review on TripAdvisor 3/19/2012 Vote

4. I asked her if they would be able to help me in getting another room in the city.

"HORRIBLE Customer Service! " Read full review on TripAdvisor 3/19/2012 Vote

5. She shot back that they had no power, how would she be able to help me with that? (This was said in between her texting on her cell phone).

"HORRIBLE Customer Service! " Read full review on TripAdvisor 3/19/2012 Vote

6. I like the friendliness and helpfulness of the front desk staff.

"Great location, friendly staff " Read full review on TripAdvisor 3/14/2012 Vote

7. Again, staff were friendly and helpful.

"Good value & in a great location! " Read full review on TripAdvisor 2/28/2012 Vote

8. The guys working the front desk were very helpful as well the parking attendent.

"Great hotel, great location " Read full review on TripAdvisor 2/19/2012 Vote

9. The hotel was very clean and the reception staff very friendly and helpful.

"Sports Trip to Boston " Read full review on TripAdvisor 1/20/2012 Vote

10. The desk staff was very helpful and pleasant.

"Great location, great price, clean! " Read full review on TripAdvisor 12/8/2011 Vote