Red Rock Casino, Las Vegas, Helpful

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Rank

13th

Out of 481

Red Rock Casino	Average Price: $170 Check Rates

Hotel Class:

11011 West Charleston Boulevard

Las Vegas, 89135 View map

4-Star Hotel Rank: 4 of 28
Average review rating: 4.03

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (27) , Travelocity (33) , TripAdvisor (1345) , YahooTravel (24)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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attentive (42) awesome (118) beautiful (421) best (288) better (159) big (167) cares (81) clean (355) comfortable (343) comfy (47) convenient (55) cool (72) courteous (38) decent (35) delicious (38) enjoyable (33) excellent (246) exceptional (98) fabulous (63) fantastic (121) fast (68) free (242) fresh (32) friendly (366) fun (168) good (664) gorgeous (70) great (1270) happy (77) helpful (242) huge (180) liked (489) love (229) luxurious (43) new (165) nice (886) outstanding (71) perfect (112) pleasant (50) plenty (155) positive (32) professional (41) quiet (121) reasonable (112) spacious (140) spectacular (38) tasteful (50) welcoming (55) well appointed (34) wonderful (219)

Helpful

Appears in 258 comments.

The following words were used in comments with Helpful:
concierge (18) courteous (11) desk (32) employee (11) extremely (11) friendly (73) good (10) great (20) hotel (34) liked (9) need (15) nice (16) not (30) pool (12) resort (12) rock (9) room (34) service (17) staff (116) table (11)

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1. For some reason the bartender couldn't help either but mentioned that at least 10 other people had complained that day about the service.

"One word: Uneven " Read full review on TripAdvisor 5/21/2012 Vote

2. I kind of felt like all the ladies working were being bothered by helping the guests.

"One word: Uneven " Read full review on TripAdvisor 5/21/2012 Vote

3. The staff was very helpful and nice.

"Excellent family choice for Las Vegas " Read full review on TripAdvisor 5/21/2012 Vote

4. The hotel is beautiful, very helpful, friendly attentive staff, especally the bell staff and the registration staff.

"Las Vegas- View of the Strip from my room at the Red Rock Casino " Read full review on TripAdvisor 4/24/2012 Vote

5. She suggested we do the Red Rock canyon by car since all the tours were booked and helped us rent a car for the day.

"Beautiful resort and terrific staff but " Read full review on TripAdvisor 4/23/2012 Vote

6. The concierge helped make our trip more entertaining with shopping advise, show reservations, and trip planning.

"Beautiful resort and terrific staff but " Read full review on TripAdvisor 4/23/2012 Vote

7. someone eventually ran out to help us but only after I got the cart myself.

"If your looking for customer service here... look eleswhere! " Read full review on TripAdvisor 4/8/2012 Vote

8. The staff was friendly and willing to help make our stay more pleasant in any way possible.

"Elegant hotel, courteous and friendly staff and a luxurious setting " Read full review on TripAdvisor 4/5/2012 Vote

9. All of the employees were great and very helpful with directions and knowledgeable about the hotel's amenities and options.

"Really great option for an off-strip hotel! " Read full review on TripAdvisor 4/3/2012 Vote

10. The elevators stopped working, the locks in the spa didn't work on the lockers, the attendant was nowhere to be found to help with this, and the maid forgot to change the glasses in our room, but when I brought these items to the attention of the desk manager (Laura B) she removed some charges from our room and promised to send glasses right away.

"Make sure you are ok with not being close to the strip " Read full review on TripAdvisor 3/29/2012 Vote