Holiday Inn Austin, Austin, Helpful

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Rank

44th

Out of 287

Holiday Inn Austin	Average Price: $123 Check Rates

Hotel Class:

8901 Business Park Drive

Austin, 78759 View map

3-Star Hotel Rank: 22 of 77
Average review rating: 3.69

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (10) , MyTravelGuide (301) , Travelocity (5) , TripAdvisor (82) , YahooTravel (7)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (4) affordable (2) amazing (2) attentive (3) best (6) better (8) big (4) cheaper (2) cheapest (2) clean (51) comfortable (19) convenient (12) cool (5) correct (3) courteous (4) decent (5) delicious (3) excellent (11) exceptional (7) fast (3) free (23) fresh (4) friendly (20) fun (1) generous (1) good (42) great (38) happy (5) heavenly (2) helpful (13) huge (2) immaculate (2) liked (18) love (2) new (12) nice (43) perfect (2) perfectly (2) pleasant (6) pleased (6) plenty (8) professional (4) quiet (11) reasonable (7) roomy (1) smoke free (1) soft (3) spacious (6) welcoming (3) wonderful (4)

Helpful

Appears in 67 comments.

The following words were used in comments with Helpful:
bed (2) clean (4) clerk (2) courteous (3) desk (9) exceptionally (2) friendly (22) great (3) high (2) hotel (14) liked (3) nice (4) not (5) polite (2) poor (2) problem (2) professional (2) room (5) service (3) staff (46)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We found the lobby and hotel facilities to be well maintained and attractive and the staff friendly and helpful.

"Comfortable room, a bit isolated " Read full review on TripAdvisor 4/29/2012 Vote

2. Kristen Nohr went over and beyond to help accomodate 18 peers of mine.

"The best customer service I have ever received! " Read full review on TripAdvisor 4/9/2012 Vote

3. Will say that the front desk staff were wonderful and helpful.

"Just average. Okay. " Read full review on TripAdvisor 2/12/2012 Vote

4. ' no other help or apology was offered.

"Aging Property in Need of Maintenance " Read full review on TripAdvisor 12/8/2011 Vote

5. These two proven travel tips may help you too avoid any problems:.

"Liked It So Much - Extended Our Stay for 4 More Nights " Read full review on TripAdvisor 8/24/2011 Vote

6. The staff were unable to bring a rollaway into our room because of fire code, but tried their best to be helpful with our situation.

"They've done the best they can with an older property " Read full review on TripAdvisor 8/15/2010 Vote

7. When calling for help, do not use the word Arboretum The Holiday Inn at the Arboretum does not exsist when getting information about the hotel.

"I got stuck in the elevator! No concern or apology from the mangement! " Read full review on TripAdvisor 6/6/2010 Vote

8. Our GPS helped us get there.

"I got stuck in the elevator! No concern or apology from the mangement! " Read full review on TripAdvisor 6/6/2010 Vote

9. Staff was helpful and friendly.

"Beautiful place to stay " Read full review on TripAdvisor 11/25/2009 Vote

10. They were polite, helpful, even sent a repair man to my room when I couldn't figure out how to get the high-speed running.

Read full review on MyTravelGuide 10/4/2009 Vote