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OpinionWell
Rank
5th
Out of 158

Sheraton Anaheim

Average Price: $192  
 
Hotel Class:
1855 South Harbor Boulevard
Anaheim, 92802 View map  
3-Star Hotel Rank: 2 of 25
Average review rating: 3.94
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (10) , MyTravelGuide (244) , Travelocity (9) , TripAdvisor (537)
SAFE TO BOOK ? (0/5 issues found)
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Responsive
Appears in 13 comments. 
The following words were used in comments with Responsive:
complaints (5)   friendly (2)   hotel (4)   management (2)   most (2)   staff (6)    
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1. Overall I'm extremely disappointed in this hotel, let alone their response to our dismay.
"Awful DO NOT STAY " Read full review on TripAdvisor   4/12/2012 Vote      
2. When I contacted the staff at the hotel, they were responsive to my complaint however the cheif engineer was quick to say it was my problem and no one else was having an issue (staff @ hotel have no way to even test wireless internet per the chief engineer).
"Fine for vacation, poor for business traveler " Read full review on TripAdvisor   11/20/2011 Vote      
3. Most of my convention responsibilities center around running events, so I ate dinner at these events most nights.
"Perfect Location for Business Stay in Anaheim " Read full review on TripAdvisor   12/12/2010 Vote      
4. Management's response was cool to my complaints; I was made to feel as if my complaints were unreasonable (three in the morning?? C' mon.
"Great hotel, but don't stay here if you want to sleep. " Read full review on TripAdvisor   10/1/2009 Vote      
5. Hotel staff and management are very friendly and responsive.
"Fantastic Time at Sheraton - Stay here! " Read full review on TripAdvisor   5/18/2008 Vote      
6. However, after filing a complaint with the Sheraton/Starwood chain, we did get a prompt response from Eric, the director of rooms.
"Above average for Disneyland hotels " Read full review on TripAdvisor   5/16/2008 Vote      
7. Both times I was transferred to the person responsible for reservations.
"Disappointing " Read full review on TripAdvisor   2/20/2008 Vote      
8. Overall, staff was great and very responsive to requests.
"Great hotel with views of Disney fireworks! " Read full review on TripAdvisor   1/8/2008 Vote      
9. There are some staff that are sometimes rude in response when asking simple questions.
Read full review on MyTravelGuide   8/2/2006 Vote      
10. I can understand that it was the busiest time of year for them but I had written them, called them, and still no response about my complaints (there are more, I don`t have the time to list them all).
"Don`t go here...especially for your honeymoon! " Read full review on TripAdvisor   1/20/2005 Vote      
   
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