9. I will sum up some positives and negatives below:Positives* lots of parking available and parking is free* the pool area is nice, and the water temp was great one time but really cold the other time we used it* the included breakfast and evening kick-back are a great value and allows saving some money on the trip* they allow dogs, and it seems that almost everyone here had a dog (or two)* good selection and decent food at breakfast time* three free adult drinks at night is a nice touch* the workers here were mostly very pleasant* the location was good and made for a good home base for a week in Albuquerque* close to many restaurants (we especially liked Pappadeaux)* free pop and popcorn after 3PM was a great idea and a nice value* wireless internet worked fineNegatives* Check-in (as described above, our room reservation type was not honored)* you will hear some barking, and there is dog hair all around (I dropped my fleece coat accidentally once and after picking it up, it was coated with dog hair, and we didn't have a dog with us)* It gets REALLY busy at the 5:30 kick back, and some of the other people were cutting the line and elbowing their way in, so be prepared for that.